Roll out the red carpet for our patients and can't wait to serve you.
At the Mike Seate State Farm Insurance Agency in Knightdale, NC, we are dedicated to providing exceptional service and expert guidance to our customers. With over 30 years of experience in the insurance industry, our agency has established a reputation for providing personalized attention, thorough explanations, and smart insurance solutions. Our team is committed to understanding the unique needs of each customer and providing tailored insurance coverage that meets their specific requirements.
Our Mission
Our mission is to help our customers create a Personal Price Plan that protects what's important to them - their family, assets, and financial well-being. We believe that everyone deserves access to affordable and comprehensive insurance coverage, regardless of their age, profession, or financial situation. As a State Farm agent, we have access to a wide range of insurance products and services, including auto, home, renters, personal articles, and business insurance.
Our Products and Services
At the Mike Seate State Farm Insurance Agency, we offer a wide range of insurance products and services designed to meet the unique needs of our customers. Our products and services include:
Auto Insurance: Our auto insurance policies provide coverage forCollision, Comprehensive, and Liability coverage for new drivers, business travelers, collectors, and more.
Homeowners Insurance: Our homeowners insurance policies protect your largest investment from unexpected events and provide coverage for repair or replacement of your home and personal property.
Renters Insurance: Our renters insurance policies provide coverage for personal property, including electronics, furniture, and clothing, both inside and outside of your apartment or home.
Personal Articles Policy: Our personal articles policy provides coverage for valuable items such as jewelry, sports equipment, and collectibles.
Business Insurance: Our business insurance policies provide coverage for small businesses, including liability, property, and workers' compensation insurance.
Life Insurance: Our life insurance policies provide coverage for term, whole, and universal life insurance, as well as accidental death and dismemberment insurance.
Why Choose Us?
At the Mike Seate State Farm Insurance Agency, we pride ourselves on our exceptional customer service, expert guidance, and personalized attention. We take the time to understand your unique insurance needs and provide tailored solutions that meet your specific requirements. Our agency is committed to helping our customers create a personalized insurance plan that provides peace of mind and financial security.
Positive and Negative Reviews
The reviews for Mike Seate State Farm Agent are mixed, with both positive and negative comments. Many reviewers have praised the agent's convenience, professionalism, and helpfulness, while others have criticized the company's customer service, lack of transparency, and mistakes made by staff members.
Rude and Disrespectful Agent
One reviewer, Michelle Galyan, gave the agent 1 star and wrote that Mike Seate is the rudest and most disrespectful agent she has ever dealt with. She claims that he talked down to her and hung up on her when she tried to contact him to resolve an issue with her insurance.
Terrible Customer Service
Multiple reviewers have expressed disappointment with the company's customer service, citing rude staff members, long wait times, and poor communication. For example, Vanessa Caldwell wrote that she was told she had to wait a month to add a new vehicle to her insurance policy and that her existing coverage was changed without her permission.
Good Service, but Caveats
On the other hand, many reviewers have praised the agent's office, stating that they have always met their needs and provided good service. For example, Gina Hartman gave the agent 5 stars and wrote that she loves the convenience of calling her agent directly whenever she has a question or issue.
Mixed Experience
Some reviewers have reported mixed experiences with the company. For example, Kimberlee V. gave the agent 3 stars and wrote that she had a horrible experience with a staff member, but that the agent himself was helpful and professional.
Conclusion
Overall, the reviews for Mike Seate State Farm Agent are divided, with some reviewers praising the convenience and professionalism of the office and others criticizing the company's customer service and mistakes made by staff members.
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