Experience the best of luxury living at affordable prices.
Welcome to our insurance agency, where we have been serving the community for over three decades. Since 1990, we have been dedicated to providing our clients with the best insurance and financial services, tailored to their unique needs. Our team is experienced, fast, and friendly, and we are committed to providing excellent service beyond imagination.
Our agency offers a wide range of insurance products, including auto, homeowners, condo, renters, personal articles, business, life, health, pet, and many other insurance options. We also offer banking services and can help you with state farm state relocations, as well as first-time home buyers. We are proud members of the Raleigh/Rolesville Chamber of Commerce and are located in the Forestville Crossing Shopping Center, near BB&T, Lowes Foods, and Planet Fitness Gym.
Our Services
At our agency, we understand that every client is unique, and we are committed to providing personalized insurance and financial services that meet their specific needs. Our services include:
- Auto Insurance: We offer a range of auto insurance options to protect you and your vehicle, including liability, collision, comprehensive, and uninsured/underinsured motorist coverage.
- Homeowners Insurance: Our homeowners insurance policies are designed to protect your home and personal property, including coverage for damage caused by fire, windstorms, theft, and other perils.
- Condo Insurance: Our condo insurance policies provide coverage for your condo unit and personal property, as well as liability protection.
- Renters Insurance: Our renters insurance policies provide coverage for your personal property and liability protection, even if you don't own the building you live in.
- Personal Articles Insurance: We offer insurance coverage for high-value items, such as jewelry, art, and collectibles.
- Business Insurance: Our business insurance options include liability coverage, property insurance, workers' compensation, and other insurance options tailored to your business needs.
- Life Insurance: We offer a range of life insurance options, including term life, whole life, and universal life insurance, to help protect your family's financial future.
- Health Insurance: Our health insurance options include individual and family plans, as well as Medicare supplement plans.
- Pet Insurance: We offer insurance coverage for your pets, including accident and illness coverage, as well as wellness plans.
- Recreational Vehicles Insurance: We offer insurance coverage for your recreational vehicles, including motorcycles, RVs, and boats.
Our Commitment to You
At our agency, we are committed to providing excellent service beyond imagination. We believe that every client deserves personalized insurance and financial services tailored to their unique needs. Our team is experienced, fast, and friendly, and we are dedicated to providing excellent service, whether you are purchasing a new insurance policy or filing a claim.
We understand that insurance can be complex, and we are here to help you navigate the process. Our team is knowledgeable and experienced, and we are committed to providing clear, concise information to help you make informed decisions about your insurance coverage.
Thank you for considering our agency for your insurance and financial needs. We look forward to serving you and your family for years to come.
Overview
The reviews are mostly positive, with users praising the responsive and professional service provided by Jerome Murray and his staff. Many customers have been with the agency for over 30 years and appreciate the personalized attention they receive.
Praises for Jerome Murray and Staff
Customers rave about the professionalism, knowledge, and responsiveness of Jerome Murray and his staff. They are praised for their helpfulness, friendly nature, and ability to address customers' problems efficiently. Some customers have been with the agency for over 30 years and continue to be satisfied with the service.
Negative Experiences
However, a few customers have reported negative experiences. One customer was dissatisfied with the lack of responsiveness from the agency, leaving multiple messages and emails without a response. Another customer reported being treated rudely and unprofessionally when seeking a quote.
Customer Service
Customer service is a key aspect of Jerome Murray's agency, with many customers praising the staff's responsiveness and helpfulness. Some customers have reported negative experiences, but overall, the agency is known for providing excellent customer service.
