We make sure we move you comfortably
About Us
Foxglove Management is a dedicated team of experienced professionals specializing in providing quality, clean, and well-maintained apartment rentals throughout Richmond, Kentucky. We take pride in offering our residents a comfortable and convenient living experience. We focus on building and maintaining strong relationships with our tenants, ensuring their satisfaction and fostering a sense of community.
What We Do
We offer a comprehensive array of services to meet your needs as a tenant:
Rental Services
- Comprehensive property listings and online search options
- Personalized attention from experienced leasing agents
- Efficient lease agreements and rental process
- Transparent communication and tenant support
Community Management
- Regular property inspections and maintenance
- Responsive maintenance services and repair requests
- Efficient rent collection and payment options
- Detailed financial reporting and transparency
Customer Service Focus
- Responsive and personalized communication
- Clear and transparent policies and procedures
- Proactive solutions to ensure a seamless tenancy experience
- Tenant events and community outreach programs
Our Values
- Integrity: We uphold ethical standards and transparency in all our interactions.
- Professionalism: We deliver reliable services with a dedicated and experienced team.
- Communication: We prioritize clear and open communication with our tenants.
- Community: We foster a welcoming and inclusive community in the neighborhoods we serve.
Experience the Difference with Foxglove Management
We go above and beyond simply providing rental properties. We create a sense of home by offering:
- Modern and well-maintained apartments
- Convenient community amenities
- Responsive maintenance and repair services
- Responsive and helpful customer service
- A commitment to enriching the lives of our residents
Contact us today to learn more about our properties and services and discover the Foxglove difference!
Poor Customer Service and Unfair Practices
The reviews of Foxglove leave no doubt about the poor treatment of tenants by this company. Many reviewers express frustration and disappointment with the service they received, citing a lack of care for customer concerns and a focus on collecting rent rather than addressing issues. Several reviewers report being charged unfairly for damages or services they did not receive, and others mention being forced to deal with unresponsive and unhelpful staff.
Unprofessional and Unfriendly Office Staff
Multiple reviewers criticize the office staff, describing them as rude, unprofessional, and unwilling to listen to concerns. One reviewer reports being ignored by staff when trying to contact them about issues, while another describes being shut down by staff when trying to report illegal activity in the building.
Additional Fees and Charges
Several reviewers mention being charged additional fees or fines without notice or explanation. One reviewer reports being charged for damages they did not cause, while another describes being charged for services they did not receive.
Maintenance and Construction Issues
A few reviewers mention maintenance and construction issues, including a broken air conditioning unit that was not fixed, and poor construction of the apartment building.
Overall Dissatisfaction
The reviews are filled with negative comments about Foxglove, with few reviewers expressing even slight satisfaction with their experience. Many reviewers warn others to avoid renting from Foxglove, citing the company's poor customer service, unfair practices, and unprofessional staff.
Be the first to review Foxglove.
Write a Review
