The customer is #1 with Good Stuff Moving
At Mercer Automotive, we're proud to be a trusted name in the automotive repair industry, serving Park City, UT, Salt Lake City, UT, Heber City, UT, and surrounding areas since 1990. Our commitment to providing top-notch services, paired with our expertise and dedication to customer satisfaction, has earned us a reputation as one of the most reliable and efficient auto repair shops in the region.
Our Story
Our journey began over three decades ago, and since then, we've remained under the same ownership, cultivating strong relationships with our local community. We take pride in being an eco-friendly business, actively recycling most of the products we use. At Mercer Automotive, our mission is to ensure your vehicle runs smoothly, safely, and efficiently, allowing you to get where you need to go without worrying about reliability.
Our Services
We offer a comprehensive range of services designed to keep your vehicle in top condition. From routine maintenance to complex repairs, our ASE-certified technicians are equipped to tackle it all. Our services include:
- Axle, CV Joint & Driveshaft Repair
- Belts & Hoses
- Brake Repair
- Climate Control Systems
- Cooling System Repair
- Differential Repair
- Electrical and Electronic Systems
- Engine Diagnostics and Performance
- Exhaust System Repair
- Four Wheel Drive System
- Lube, Oil & Filter Change
- Nitrogen Inflation
- Preventive Maintenance
- Starting, Charging & Batteries
- Steering and Suspension System
- Tire Pressure Monitoring System (TPMS)
- Transmission Repair
- Transmission Service
Our Promise
At Mercer Automotive, we're committed to providing exceptional service, unmatched quality, and unparalleled customer care. We understand the importance of getting back on the road quickly and safely, which is why we offer convenient services like free loaner cars, shuttle services, and free pick-up and delivery of your vehicle. Our goal is to earn your trust and loyalty, ensuring you can rely on us for all your automotive needs.
Overall Experience
The reviews are mixed, with some customers having a positive experience and others having a negative one. The positive reviews praise the shop's customer service, honesty, and efficiency, while the negative reviews criticize the shop's diagnostic skills, pricing, and communication.
Positive Aspects
- Friendly and helpful staff
- Efficient service
- Honest diagnosis and repair
- Good communication
- Reasonable pricing
Negative Aspects
- Poor diagnostic skills
- Overpriced repairs
- Poor communication
- Unreliable repairs
- Unclear billing practices
Common Issues
- Misdiagnosis of problems
- Overcharging for repairs
- Poor communication with customers
- Unreliable repairs
- Unclear billing practices
Recommendations
Based on the reviews, it's recommended to approach Mercer Automotive with caution. While some customers have had positive experiences, others have had negative experiences. It's essential to carefully research and reviews before choosing a mechanic.
Be the first to review Mercer Automotive.
Write a Review
