Protecting You and Your Business, One Policy at a Time.
At Tom Plummer Agency, we have been proudly serving clients throughout Indiana for over 60 years. Our mission is to improve the insurance experience by offering personalized solutions for individuals, families, and businesses. We are dedicated to providing personal service and convenience, as well as affordable coverage that simplifies today's overwhelming insurance market. We work closely with our clients, taking the time needed to ensure proper coverage when you need it most.
Our History
Tom Plummer opened his agency as a sole proprietor in 1949. For the following three decades, he operated as an individual agent representing independent companies, allowing a choice of rates and programs for the benefit of the client. Following the tradition of his father, Scott Plummer joined the agency in 1976. To enhance turnaround on new business quotes and processing inquiries and changes for existing clients, Julia Lang joined the firm as an additional agent in 2003. Following the legacy of the family, upon graduation from the University of Indianapolis, Molly Plummer became the 4th generation member of the family to join the business.
Our Services
Tom Plummer Agency is an independent insurance agency that has been and continues to be dedicated to overseeing the insurance needs of Indiana for many years. Whether we provide your family with homeowners or car insurance, protect your commercial property and liability, or provide coverage for your life policies, our insurance specialists are available throughout the year to offer professional assistance with insurance claims, payment options, policy upgrades, and many other services.
Personalized Service
It is the object and intent of Tom Plummer Agency to first serve the interest of the client. For 67 years, the agency has been focused on that ideal serving clients throughout Indiana. From analyzing the insureds' existing insurance contract, identifying a shortfall in coverage or making suggestions to improve their existing policy, all inquiries for insurance will receive our very best quote and an accompanying objective analysis.
Access to a Wide Range of Insurance Policies
Everyone needs insurance protection. Yet coverage can vary significantly when it comes to personal and business insurance policies. Fortunately, Tom Plummer Agency is connected to a wide range of carriers that provide insurance plans that are readily available to the residents of Indiana. Contacting one of our experienced and trustworthy agents gives you instant access to a comprehensive selection of insurance options for all of your personal or business needs.
Overall Experience
The Tom Plummer Agency has received mixed reviews from its customers. While some have had excellent experiences, others have been dissatisfied with their service.
Positive Aspects
- The agency is known for its family-like treatment of customers, with some clients having been associated with them for over 50 years.
- The staff, including Scott and Maggie, are praised for their professionalism, courtesy, and responsiveness.
- They are able to deliver value and provide strong experiences for their clients.
Negative Aspects
- Some customers have experienced sudden and unexplained increases in their insurance premiums, with little to no communication from the agency.
- The agency's response to customer concerns has been deemed unhelpful and unprofessional by some.
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