At Commonwealth Insurance Center, we pride ourselves on being a locally owned and operated independent insurance agency that has been serving the Hampton Roads and Richmond areas since 1974. With seven convenient locations, we have dedicated agents and customer service professionals ready to assist you with all your insurance needs.
Our Mission
Our mission is to provide quality insurance products at competitive prices while maintaining exceptional customer service. We believe that protecting your family and personal or commercial assets is too important to be left up to an automated system. That's why we promise that whenever you call any of our convenient locations to discuss your policy, you will speak with an insurance professional who is ready and willing to assist you in whatever way possible.
Our Services
We offer a wide range of insurance services, including:
- Auto Insurance: We'll find you the best rate for reliable auto insurance coverage that meets your needs.
- Home Insurance: From condos to renters insurance, we'll help you protect your home and personal belongings.
- Commercial Insurance: We'll shop amongst multiple insurance carriers to ensure you're paying a fair price for reliable commercial insurance coverage.
- Life Insurance: We'll help you find the right life insurance policy to provide for your loved ones.
- Condo Insurance: We'll find you the best rate for condo insurance that meets your unique needs.
- Flood Insurance: We'll help you protect your home and belongings from flood damage.
- Renters Insurance: We'll find you affordable renters insurance that meets your needs.
- Motorcycle Insurance: We'll help you find the best rate for reliable motorcycle insurance coverage.
- Umbrella Insurance: We'll help you protect your assets with umbrella insurance.
Our Advantage
As an independent insurance agency, we have the advantage of shopping amongst multiple insurance carriers to ensure you're paying a fair price for reliable insurance coverage. We don't just stop at policy inception; we also perform renewal reviews to ensure you're still getting the best rate. Our agents are dedicated to explaining what you're buying and answering all your questions.
What Our Clients Say
Don't just take our word for it! Our clients rave about our exceptional customer service and ability to find them the best rates. Here's what some of them have to say:
"I chose Commonwealth Insurance Center because of the special attention Nancy gave me on our first encounter. She went out of her way to find the best policy to suit my needs, especially financially." - Bonnie C.
"I love Commonwealth Insurance Center. Everyone is friendly and nice, and I never have a problem with anything when I come here. Thanks everyone!" - Richard B.
Customer Service
The reviewers praised the exceptional customer service provided by Commonwealth Insurance. They mentioned that the staff, particularly Jennifer and Casey, were helpful and friendly. The reviewers appreciated the personalized attention they received, which made them feel valued and respected.
Business Operations
The insurance company's ability to efficiently execute policies and provide coverage for small businesses was highlighted. The reviewers appreciated the speed and effectiveness of the service, which met their needs and expectations.
Criticisms
However, one reviewer expressed disappointment with the limited business hours of the insurance company. They felt that being closed on weekends and having an unattended 800 number during this time was inconvenient and unacceptable.
Praises for the Team
The reviewers commended the entire team, including Linda and Casey, for their exceptional work. They appreciated the team's ability to look out for their clients' interests and provide tailored solutions to their insurance needs.
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