Protecting what matters most, one policy at a time.
Welcome to Fraley Ins and Fin Svcs Inc, a State Farm Insurance Agent based in Newport News, Virginia. Our team, led by A J Fraley, is dedicated to providing top-notch insurance services to individuals, families, and businesses across the state of Virginia.
Our Mission
Our mission is to help you protect what matters most by providing a range of insurance options tailored to your specific needs. From auto insurance for your vehicle to homeowners insurance for your dream home, we've got you covered. Our team takes pride in consistently providing high-quality service, with professionalism and kindness. We believe in building strong relationships with our customers, and we're committed to making a positive impact in our community.
Our Services
As a full-service insurance agency, we offer a comprehensive range of insurance products, including:
- Auto insurance to protect your vehicle and loved ones on the road
- Homeowners insurance and renters insurance to safeguard your home and personal belongings
- Life insurance to ensure your family's financial future
- Business insurance to protect your business and employees
- Pet insurance to keep your furry friends safe and healthy
- Recreational vehicles insurance for your boat, motorcycle, or RV
- And more!
Why Choose Us?
At Fraley Ins and Fin Svcs Inc, we're more than just an insurance agency - we're your neighbors, friends, and trusted advisors. We take the time to understand your unique needs and provide personalized insurance solutions to meet your goals. With our expertise, you can rest assured that you're in good hands. Plus, as a State Farm Insurance Agent, we have the backing of one of the top-rated insurance companies in America.
Get in Touch
Ready to get started? Call, text, or email our office today to schedule a consultation and let us help you navigate the world of insurance with confidence. We're always here to help you make life go right!
Customer Service Excellence
The majority of reviewers praised the exceptional customer service they received from their State Farm agents. Many mentioned the agents' helpfulness, responsiveness, and willingness to answer questions and explain policies in an understandable manner. Some reviewers appreciated the agents' friendly and welcoming demeanor, making them feel like family.
Positive Experiences
Reviewers shared their positive experiences with specific agents, including Jamie, Sara, AJ, Ashley, and Janie, who went above and beyond to provide excellent service. Some mentioned that the agents helped them save money, explained policies clearly, and provided personalized guidance.
Praise for the Agency
Many reviewers commended the agency as a whole, stating that it provided outstanding service, was responsive to their needs, and offered competitive rates. Some reviewers appreciated the agency's willingness to help with claims and provide assistance with policy updates and changes.
One Dissatisfied Customer
However, one reviewer expressed dissatisfaction with the service they received, citing poor customer service, delays in policy changes, and unexpected penalties for using towing services.
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