Recover with Confidence, Recover with Howard's
At Howard's Recovery & Towing, we pride ourselves on being Central Florida's premier recovery company. With decades of combined experience, our team is dedicated to providing exceptional service, professionalism, and industry-leading customer care.
Our Services
Howard's Recovery & Towing offers a wide range of services designed to meet the unique needs of our clients. Our recovery division is dedicated to collateral recovery, and our team of experts is trained to handle everything from first placement to charge-offs, impounds, and more. We utilize the latest investigative techniques, state-of-the-art communications technology, and advanced equipment to ensure quick, efficient, and safe asset recovery.
Our towing service is designed to provide reliable and efficient transportation of vehicles, heavy equipment, and other assets. We cater to a diverse range of clients, including financial institutions, banks, and other organizations that require reliable and efficient recovery services.
Our Technology
At Howard's Recovery & Towing, we believe that technology is essential to our success. We utilize the latest technology, including in-truck technology, real-time updates, and cutting-edge skip and repo software, to ensure that our agents are equipped to handle any recovery scenario. Our in-house system, ClearPlan, allows us to manage logistics efficiently, and our partnership with Recovery Database Network (RDN) ensures that our clients have complete accessibility to our services.
We are also proud to be one of the first companies in the country to utilize License Plate Recognition (LPR) camera technology, powered by Digital Recognition Network (DRN). This technology enables us to scan over 1 million plates per month, resulting in the recovery of thousands of vehicles for our clients.
Our Expertise
With a history dating back to 2003, Howard's Recovery & Towing has positioned itself as a leader in the automotive re-marketing industry. Our team has extensive experience in collateral recovery, towing, and transportation, and we are committed to providing our clients with exceptional service and results.
Areas We Cover
Our corporate office is located in Lakeland, Florida, and we currently service all of Central Florida. Our team is dedicated to providing reliable and efficient services to clients across the region.
What We Recover
At Howard's Recovery & Towing, we recover a wide range of assets, including cars, trucks, semi-trailers, ATVs, boats, heavy equipment, and lawn equipment. We specialize in recovering assets with exceptional professionalism and efficiency.
Why Choose Howard's Recovery
Our commitment to exceptional customer service, industry-leading recovery rates, and our dedication to staying at the forefront of recovery technology make us the premier recovery company in Central Florida. Our team is trained to provide personalized service, and we cater our services to meet the unique needs of our clients.
Positive Experiences
Some reviewers had positive experiences with Howards Recovery, LLC. They reported that the company was helpful and quick to respond to their needs. One reviewer was grateful to the kind gentleman who towed their car to safety. Another reviewer appreciated the professional and friendly service they received when picking up their personal items from a towed car. A few reviewers also mentioned that the company was helpful and accommodating in resolving their issues.
Negative Experiences
However, many reviewers had negative experiences with Howards Recovery, LLC. Some common complaints included:
- Theft and Loss of Property: Many reviewers reported that their personal belongings were stolen or lost during the towing and storage process. Some reported that their items were thrown into a garbage bag, and some were even accused of stealing their own belongings.
- Unprofessional and Rude Staff: Several reviewers reported that the staff at Howards Recovery, LLC were unprofessional, rude, and had poor customer service skills. Some reviewers were even called names or belittled by the staff.
- Damaged Vehicles: A few reviewers reported that their vehicles were damaged while in the care of Howards Recovery, LLC.
- Deceptive Business Practices: Some reviewers reported that the company engaged in deceptive business practices, such as lying about the condition of vehicles or the contents of the vehicle.
- Poor Communication: Many reviewers reported that the company had poor communication, with some even being told different information by different staff members.
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