At Crooms Fleet Services, we pride ourselves on being a locally owned and operated family business that is committed to delivering expert, safe, and affordable mobile truck, trailer, and RV repair services in Lakeland, FL, and along I-4 in Central Florida. With a fleet of trucks and a team of experienced experts, we offer immediate response 24-hour services every day to get you back on the road quickly and safely.
Our Services
We provide complete mobile truck, trailer, and RV repair services, including DPF cleaning, truck tires, trailer repair, and more. Our ASE-certified truck mechanics and technicians are ready to deliver heavy roadside repairs, including tires, hoses, and light truck repair, to your asset in Lakeland and throughout Central Florida. We also offer complete trailer repair services, including mobile welding, door repair, and panel repair.
Our team is prepared to resolve all mobile truck repair issues, and we are available 24/7/365. We understand that time is money, and that's why we offer immediate response services to minimize downtime and get you back on the road quickly.
Our Commitment
At Crooms Fleet Services, we are committed to delivering quality and affordable mobile truck repair services. We have earned a reputation as a reliable and trusted local mobile repair provider, serving many area trucking companies, the Polk County Sheriff's Office, and several National Roadside providers. We have completed TIM Training and hold Wreckmaster and ASE certifications.
Our History
Established with customer service in mind, our team of expertly trained employees brings over 25 years of combined repair and roadside experience to ensure you have the best possible service. We are dedicated to delivering expert, safe, and affordable services that meet and exceed our customers' expectations.
Our Mission
Our mission is to provide professional, reliable, and affordable mobile truck repair services that meet the unique needs of our customers. We strive to build long-term relationships with our customers and partners by delivering exceptional service, quality workmanship, and unparalleled customer service.
Overall Experience
The reviews of Crooms Fleet Service are mixed, with some customers having a positive experience and others having a negative experience.
Positive Experiences
Some customers have reported having a good experience with Crooms Fleet Service, praising the knowledge and skills of the mechanics, particularly Brian and Austin. They have also mentioned that the service was quick and professional, and that the company was willing to explain and educate them on the repairs being done.
Negative Experiences
However, many customers have reported having a bad experience with Crooms Fleet Service. Some common complaints include:
- Charging high prices for unnecessary repairs or services
- Lack of transparency and honesty about the repairs needed
- Poor communication and customer service
- Using high-pressure sales tactics to get customers to agree to unnecessary repairs
- Charging for diagnostics and repairs that were not done correctly
- Having a "2-hour minimum" charge for diagnostics, which was not clearly disclosed
- Leaving customers with unresolved issues and charging them for it
Common Complaints
Some common complaints about Crooms Fleet Service include:
- High prices and hidden fees
- Poor customer service and communication
- Lack of transparency and honesty about repairs and costs
- Aggressive sales tactics
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