Reliable Service Provider, Unmatched Support
At RoadsideMASTERS.com, we understand the importance of having reliable roadside assistance in the transportation industry. That's why we've been dedicated to providing top-notch emergency roadside services to commercial vehicles across the United States and Canada since 2010.
Our Mission
Our mission is to provide a comprehensive emergency roadside assistance program that meets the unique needs of our clients. We pride ourselves on being a reliable service provider, committed to providing fast and efficient service to our customers 24/7/365. Our goal is to minimize downtime, reduce operational costs, and improve the overall efficiency of our clients' fleets.
Our Services
We offer a range of services designed to meet the specific needs of commercial vehicle operators, including:
- Truck Membership: Our truck membership program provides heavy-duty emergency roadside assistance, including towing up to 50 miles, for tractor-trailers, trucks, and buses.
- Bus Membership: Our bus membership program offers emergency roadside assistance for buses and motorcoaches.
- RV Membership: Our RV membership program provides emergency roadside assistance for recreational vehicles, motorhomes, and travel trailers.
- Trailer Membership: Our trailer membership program covers reefers, auto haulers, dump trailers, concession trailers, dry freight trailers, and any other trailer used for business.
- Fleet Settlement Deduction Program: Our fleet settlement deduction program offers a specialized settlement deduction solution for carriers with 100+ trucks.
Why Choose Us
At RoadsideMASTERS.com, we pride ourselves on our:
- Reliable Service: We provide fast and efficient service to our customers, minimizing downtime and reducing operational costs.
- Proprietary GPS Locator Technology: Our GPS locator technology helps us quickly locate and dispatch the closest vendor to your breakdown location.
- Pre-Negotiated Savings: We offer dramatic pre-negotiated savings on services and parts, providing significant cost savings to our clients.
- Comprehensive Coverage: We offer coverage across the United States and Canada, providing our clients with 24/7/365 emergency roadside assistance.
What Our Clients Say
We're proud of the positive feedback we've received from our satisfied clients. Here's what some of them have to say:
"My service today with RoadsideMASTERS.com was EXCELLENT, a TEN OUT OF TEN! I would recommend the program to all other Landstar drivers. Thanks!"
My service today with RoadsideMASTERS.com was a 10 out of 10. I would highly recommend it to anyone buying a truck at Arrow Truck Sales. Thanks again!
. (and many more testimonials)
Join Our Affiliate Program
If you're interested in joining our affiliate program or service provider program, we can help you:
- Add our roadside assistance program to your line of products
- Extend your customer reach by joining our network
Learn More
Contact us today to learn more about our services and how we can help you minimize downtime, reduce operational costs, and improve the overall efficiency of your fleet.
Customer Service Experience
The majority of customers had a positive experience with Roadside Masters' customer service, praising their helpfulness, kindness, and responsiveness. They were quick to assist with issues, solved problems in a timely manner, and were respectful and pleasant to deal with.
Breakdown Assistance
Customers were satisfied with the breakdown assistance they received from Roadside Masters, including quick jumpstarts, tire changes, and towing services. The company's response time was reported to be relatively fast, with assistance arriving within 30-45 minutes in some cases.
Scam Allegations and Negative Experiences
However, some customers had a negative experience with Roadside Masters, alleging that the company is a scam. They reported being denied service, given poor excuses, and being charged exorbitant fees. Some customers had issues with the company's customer service, citing poor communication, unhelpful representatives, and a lack of transparency.
Billing and Payment Issues
Some customers reported issues with billing and payment, including being charged for services not provided, being asked to pay additional fees, and experiencing difficulties in resolving payment disputes.
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