A Trusted Partner for Prompt & Reliable Towing Services in Miami
For over two decades, Monster Towing Service & Auto Recovery has been a trusted partner for reliable and affordable towing services throughout Miami, Hialeah, and all of South Florida. With a team of experienced professionals and a fleet of modern towing equipment, we are prepared to tackle any roadside emergency with efficiency and care.
24/7 Emergency Roadside Assistance
Our skilled technicians are available 24/7 to assist with:
- Jump starts
- Tire changes
- Lockouts
- Fuel delivery
- Battery service
Towing & Recovery
Whether you need assistance with:
- Light-duty towing for vehicles
- Motorcycle towing
- Junk car removal
- Accident recovery
- Heavy-duty towing
We are here to help with
- Local towing
- Long-distance towing
- winch & dolly services
Our Mission
Our mission is to provide our customers with prompt, efficient, and professional towing services at competitive rates. We are committed to:
- Responsiveness: We respond quickly to every call and strive to arrive on scene in a timely manner.
- Integrity: Our technicians are honest, courteous, and respectful.
- Quality: We utilize high-quality equipment and adhere to strict safety standards.
- Customer Service: We prioritize excellent customer service and aim to exceed your expectations.
Why Choose Monster Towing Service & Auto Recovery?
- A family-owned and operated business with over 20 years of experience.
- Responsive and reliable service available 24/7.
- Skilled and experienced technicians equipped to handle any situation.
- Wide range of towing services to meet all your needs.
- Committed to providing exceptional customer service and value.
Contact us today for reliable and affordable towing services you can count on!
Unreliable and Unprofessional Service
The reviews for this tow service are overwhelmingly negative, with all reviewers expressing frustration and disappointment with their experiences.
Delays and Unreliability
Multiple reviewers reported long wait times, with one reviewer waiting for over three hours for assistance. Another reviewer's car arrived five hours after the promised arrival time, causing inconvenience and disruption.
Unscrupulous Business Practices
Two reviewers accused the company of operating illegally, with one reviewer claiming their car was towed during the day from a spot that was not marked as a tow-away zone. The same reviewer reported being asked to pay on the spot without receiving a receipt. Another reviewer reported being given misleading information about the price of the tow service.
Poor Communication and Unprofessionalism
Reviewers reported poor communication with the company, including being given incorrect information about arrival times and being left waiting for extended periods with no updates. One reviewer reported that the driver got lost on the way to their location, further delaying assistance.
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