Always a pleasure doing business with On-site!
At On Site Automotive Inc, we take pride in providing expert auto and light truck repair, and maintenance services to the residents of Raleigh, North Carolina. Our team of highly trained and certified technicians has been serving the community for many years, and we have built a reputation for our commitment to quality and customer satisfaction.
Our Services
We offer a range of services, designed to meet the needs of our customers. From routine maintenance tasks such as oil changes and tire inspections, to complex repairs, we have the expertise and the right tools to get the job done. Our services include:
- Lube and oil changes
- Engine and repair services
- Electrical systems diagnosis and repair
- Smog and emissions testing
- Exhaust and suspension repair
- Brakes and transmission servicing
What Sets Us Apart
At On Site Automotive Inc, we pride ourselves on our commitment to customer service. We understand that our customers are our most valuable asset, and we strive to build long-term relationships with them. Our team of technicians is dedicated to providing expert advice and guidance, and we take the time to explain every job, ensuring that our customers are informed and satisfied.
Certifications and Accreditations
We are certified by the National Institute for Automotive Service Excellence (ASE) and have obtained certifications in various areas, including brake repair and transmission diagnosis. Our technicians are also trained in the latest repair techniques and technologies, ensuring that our customers receive the best possible service.
Convenience
We understand that our customers' time is valuable, and we make it easy to schedule an appointment that fits their busy schedules. We offer flexible hours of operation, including evenings and weekends, and our conveniently located shop is easily accessible by car or public transportation.
Community Involvement
We take pride in being an active member of our community, and we are committed to giving back to the local community. We sponsor various local events and charities, and our technicians participate in community-oriented projects and volunteer work.
What Our Customers Say
At On Site Automotive Inc, we are proud of our reputation for excellence, and our customers are our biggest advocates. We invite you to read our customer testimonials and reviews, which speak to our commitment to quality and customer satisfaction.
Overall Experience
Customers have expressed high levels of satisfaction with On-Site Automotive, praising the honesty, knowledge, and professionalism of the staff, particularly Adam and Alayna. Many reviewers have mentioned the clean and comfortable waiting area, and the detailed explanations provided for the repairs and diagnoses.
Pricing and Value
Reviewers have been impressed with the competitive pricing and value for money offered by On-Site Automotive. Some have even mentioned that the prices were lower than expected, making it a cost-effective option for car repairs.
Customer Service
The customer service at On-Site Automotive has been consistently praised, with reviewers highlighting the friendly, courteous, and professional demeanor of the staff. Many have mentioned feeling comfortable and at ease, even as a female customer or in unfamiliar circumstances.
Repairs and Diagnoses
On-Site Automotive has been commended for its accurate diagnoses and efficient repair work. Reviewers have mentioned that the staff is knowledgeable and skilled, and that they go above and beyond to identify and address issues with their vehicles.
Negative Experience
One reviewer had a negative experience with On-Site Automotive, citing a price quote change and poor communication from the new intake admin, Alayna.
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