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Depalo & Sons Auto Body, Inc. has proudly served the Huntington, New York area since 1972. We are a family-owned and operated business dedicated to providing exceptional collision repair and auto body services to our valued customers. With over four decades of experience, we prioritize quality, efficiency, and customer satisfaction in everything we do.
Our Services
We understand that being involved in an accident can be stressful. That's why we offer a comprehensive range of services to make the process as seamless as possible for you. Our services include:
Collision Repair
- Expert repairs to all makes and models
- State-of-the-art technology for precise repairs
- Experienced and certified technicians
- Dealing with all insurance companies
Auto Body Repair
- Paintless dent removal
- Scratch and swirl removal
- Hail damage repair
- Bumper and headlight restoration
- Glass replacement
Additional Services
- 24/7 live towing
- Free estimates and photo assessments
- Rental car arrangements
- Detailed vehicle history reports
- Lifetime guarantee on workmanship
Community Commitment
Depalo & Sons Auto Body, Inc. is deeply connected to the Huntington community. We actively participate in local events, support local businesses, and are committed to environmental responsibility. We utilize environmentally friendly paint systems that minimize our environmental impact.
Our Values
Our core values guide us in everything we do:
- Integrity: We uphold the highest ethical standards and transparency in all our dealings.
- Quality: We deliver exceptional workmanship and attention to detail on every repair.
- Customer Focus: We prioritize your needs and ensure your complete satisfaction.
- Community Involvement: We actively contribute to the community and support local businesses.
Join Our Family
At Depalo & Sons Auto Body, Inc., we consider our customers part of our family. We invite you to experience our personalized service, attention to detail, and commitment to excellence.
Overall Experience
The reviewers had a predominantly negative experience with the auto body shop. Two reviewers gave a 1-star rating, citing poor service, dishonest practices, and unacceptable behavior from the staff, including the owner, Michael.
Unacceptable Behavior
The reviewers reported experiencing unacceptable behavior from the staff, including the owner, Michael, who allegedly started screaming at them when they pointed out the issues with the repairs.
Dishonest Practices
The reviewers accused the shop of low-balling car damage estimates and_not being transparent about the repair costs. They also claimed that the shop did not have enough money in the bank to purchase necessary parts.
Alternative Options
One reviewer recommended taking their car to the Huntington-New York Ave location instead, citing a better experience with a more collaborative and customer-focused approach.
Isolated Positive Comment
One reviewer, Justin McIntyre, left a 5-star review, but it was unclear what specifically he was praising, as his review was brief and lacked detail.
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