Empowering Financial Freedom, One Client at a Time
A Trusted Name in Automotive Care Since 1973
Great Bear Auto Center has been proudly serving the Huntington and surrounding areas for over four decades. With a team of experienced technicians and a commitment to customer satisfaction, we are your reliable partner for all your automotive needs.
Our Expertise
We offer a comprehensive range of services to keep your vehicle running smoothly and safely. Our services include:
General Repairs
- Oil changes and lubrication
- Engine diagnostics and repairs
- Transmission repair & replacement
- Brake repairs and inspections
- Suspension and exhaust repairs
- Electrical system diagnostics and repairs
- Cooling system repairs
- Preventative maintenance services
Specialized Services
- Foreign and domestic vehicle expertise
- Custom exhaust work
- Diagnostic services and tune-ups
- Computerized engine diagnostics
- Air conditioning repair and maintenance
- Paintless dent and scratch repair
Honesty and Transparency
At Great Bear Auto Center, we are committed to honest and transparent communication. We will:
- Clearly explain the problem with your vehicle and recommend the necessary repairs.
- Provide you with options and estimates before proceeding with any work.
- Keep you updated throughout the repair process.
- Explain the repair in simple terms so you understand what needs to be done.
Customer Satisfaction is Our Priority
We take pride in delivering exceptional customer service. Our dedicated team is committed to:
- Treating you with respect and professionalism
- Providing clear and concise explanations
- Answering your questions patiently and thoroughly
- Addressing your concerns promptly and efficiently
Choose Great Bear Auto Center for
- Experience and expertise
- Honest and transparent communication
- Quality workmanship
- Competitive pricing
- Personalized attention to your needs
Let us be your reliable partner in keeping your vehicle healthy and reliable. Contact us today to schedule an appointment!
Issues with Pricing and Honesty
Some customers have reported issues with the pricing and honesty of the shop. One customer was quoted over $900 for brake repairs, which seemed excessive, and another was charged $96 for a synthetic oil change, which was higher than expected. Additionally, some customers have reported being misled about the need for certain repairs or parts, with one customer claiming that the shop tried to scam them by telling them they needed a new water pump.
Positive Experiences
On the other hand, many customers have reported positive experiences with the shop. They have praised the professionalism and efficiency of the staff, as well as the quality of the work done. Some customers have appreciated the honesty and transparency of the shop, with one customer noting that they pointed out a bent rim that other shops had missed. Others have praised the family-run business for its reliability and trustworthiness.
Services Offered
The shop offers a range of services, including steering and suspension repair, auto A/C recharge, engine repair, auto emissions testing, auto maintenance, auto brake replacement, and oil changes.
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