Building a better future, one project at a time.
At State Farm Insurance, we take pride in being more than just an insurance company. We're a trusted partner for our customers, working with them to provide peace of mind and financial protection for their families and businesses. With over 50 years of combined experience in the insurance industry, our team of professionals is dedicated to providing exceptional customer service and tailored solutions for our clients.
Our Story
Our journey began with Frank Orellana, a graduate of Missouri State University and a holder of the designation of Chartered Life Underwriter (CLU) from the American College. With a passion for helping others, Frank established our office in Springfield, Missouri, with the mission of providing comprehensive insurance solutions for auto, home, life, business, and farm customers. Over the years, our office has grown and expanded, but our core values of integrity, professionalism, and community involvement remain unchanged.
Our Services
At State Farm Insurance, we offer a wide range of insurance products and financial services, including:
- Auto Insurance: Protect your vehicle, passengers, and pedestrians with our comprehensive auto insurance policies.
- Homeowners Insurance: Safeguard your home, family, and possessions with our homeowners insurance policies.
- Condo Insurance: If you own a condominium, our condo insurance policies can provide financial protection for you and your property.
- Renters Insurance: As a renter, our renters insurance policies can help you recover from losses due to theft, fire, or other disasters.
- Business Insurance: Protect your business and commercial property with our commercial insurance policies.
- Life Insurance: Provide for your loved ones with our term life, whole life, and universal life insurance options.
- Health Insurance: Secure your health and well-being with our individual and group health insurance policies.
- Pet Insurance: Protect your furry friends with our pet insurance policies.
- Boat Insurance: Insure your boat, watercraft, or personal watercraft with our boat insurance policies.
- Financial Services: We also offer financial services, including banking, annuities, and more.
Our Commitment
At State Farm Insurance, we're committed to providing our customers with the highest level of service, unparalleled expertise, and personalized solutions tailored to their unique needs. We take pride in being a trusted partner and a pillar of strength for our community. Our goal is to help our customers achieve their financial goals, build relationships, and enjoy peace of mind knowing they're well-protected.
Contact Us
If you're looking for a trusted insurance partner, we're here to help. Visit us at 5529 S Campbell Avenue, Springfield, MO 65810, or call us at (417) 882-1409. We look forward to serving you and helping you achieve your goals.
Impressive Customer Service
Reviews rave about the exceptional customer service provided by Frank Orellana and his team at State Farm. The office personnel, particularly Ruth, are praised for their attention to detail and prompt resolution of issues. The team's dedication to customer satisfaction is evident in their prompt responses to queries and concerns.
Personalized Experience
Frank Orellana is commended for his personalized approach to insurance, taking the time to understand customers' needs and recommending policies that meet their requirements. His empathy and compassion are highlighted in a review where he went above and beyond to assist a customer after an accident.
Trust and Loyalty
Customers express their loyalty to Frank Orellana and State Farm, citing his expertise, professionalism, and genuine concern for their well-being. Many reviewers have been with the company for years, and their trust in the team has only grown stronger over time.
One Isolated Disappointment
One review expresses disappointment with the company's decision to drop coverage without warning, despite proactive communication with the customer. However, this negative experience stands out amidst an overwhelming number of positive reviews.
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