Protecting Your Future, One Policy at a Time.
At Fortner Insurance Services, we are dedicated to providing comprehensive insurance solutions to individuals, businesses, and religious organizations in and around Springfield, Missouri. Our team of experienced insurance professionals is committed to delivering exceptional service, personalized attention, and tailored insurance plans that meet the unique needs of our clients.
Our Mission
Our mission is to provide quality protection and peace of mind to our clients by offering a wide range of insurance products and services that meet their specific needs. We strive to build long-term relationships with our clients, providing them with personalized service, expert guidance, and competitive rates.
Our Services
We offer a broad range of insurance services, including:
- Personal Insurance: We provide personalized insurance plans for individuals and families, including auto, home, life, disability, and health insurance.
- Business Insurance: We offer customized insurance solutions for businesses, including workers' compensation, general liability, and commercial auto insurance.
- Church and Religious Insurance: We specialize in providing insurance solutions for religious organizations, including churches, synagogues, mosques, and other places of worship.
- Individual/Group Insurance: We offer insurance plans for individuals and groups, including health, life, and disability insurance.
Our Team
Our team of experienced insurance professionals is dedicated to delivering exceptional service and personalized attention to our clients. Our team includes:
- Terry Fortner, Owner
- Gayle Cobb, Agent
- Patrick "Pat" Griffin, CPCU, AIS, Agent
- Anthony Gillen, Agent
- Jim Palmisano, Agent
- Jeff A Walker, CPCU, Agent
- George Roland, Agent
- Lydia Faulk, Commercial Customer Service
- Autumn Wood, Commercial Customer Service
- Alex Pyles, Personal Customer Service
- Mindi Holcomb, Personal Customer Service
- Lacey Moore, Personal Customer Service
- Ministry Nell Gillen, Ministry Customer Service
- Cindy Garretson, Ministry Customer Service
- Donna Day, Insurance Assistant
Our Commitment
At Fortner Insurance Services, we are committed to providing our clients with exceptional service, expert guidance, and competitive rates. We strive to build long-term relationships with our clients, and we are dedicated to helping them achieve their insurance goals.
Insurance Experience with Fortner
Mixed Reviews on Service and Pricing
Customers have shared their experiences with Fortner Insurance, highlighting both positive and negative aspects of their service. While some clients have praised the company for their excellent customer service and competitive pricing, others have expressed frustration with increasing premiums and poor communication.
Positive Experiences
Some customers have reported excellent service from specific agents, such as Karla and Mindy, who went above and beyond to meet their needs. Others have appreciated the team's willingness to answer questions and provide valuable advice. Fortner Insurance has also been praised for offering competitive rates and providing excellent value for the money.
Negative Experiences
On the other hand, some customers have experienced difficulties with Fortner Insurance, including increasing premiums, poor communication, and unfriendly staff. Some have reported being misled about pricing, and others have experienced issues with auto-pay and billing errors. In some cases, customers have felt undervalued and have decided to switch to other insurance providers.
