It's about service and that is what we do very well.
We are proud to be a part of the State Farm Insurance family, celebrating our 101st anniversary. The first car ever insured by State Farm was in June of 1922, and today we are proud to help millions of people all over the country protect what matters most and plan for the unexpected. At Roebuck Ins and Fin Svcs Inc, we focus on insurance needs and financial services for the residents of Missouri, especially those in the Greater Springfield area. We are dedicated to assisting with relocations to Springfield and surrounding communities, making the process of moving your state-to-state insurance seamless.
Our products include Auto, Home, Renters, Boats, Life, Personal Umbrella, and Commercial/Business insurance, among others. Our top priority is to ensure that your concerns are our top priority. As a proud graduate of Missouri State University-BS-Marketing, and with 38 years of experience with State Farm Insurance Companies, I am confident that our team of licensed professionals can provide you with remarkable customer service. We are dedicated to providing you with the insurance protection you need at a competitive price.
Our Services
At Roebuck Ins and Fin Svcs Inc, we take pride in offering a wide range of insurance and financial services to meet the unique needs of our clients. Here are some of the services we offer:
*Auto Insurance - We offer various types of auto insurance to protect you and your vehicle. Our policies include liability coverage, collision coverage, comprehensive coverage, and uninsured/underinsured motorist coverage.
*Homeowners Insurance - Our homeowners insurance policies protect your home and personal property from various risks such as fire, theft, and weather damage.
*Condo Insurance - We provide condo insurance policies that protect your personal property and provide liability coverage for accidents that occur in your condo.
*Renters Insurance - Our renters insurance policies cover your personal property and provide liability coverage for accidents that occur in your rented space.
*Boat Insurance - We offer boat insurance policies that cover your watercraft and provide liability coverage for accidents that occur on the water.
*Life Insurance - We provide life insurance policies that protect your family's financial future in the event of your untimely death.
*Personal Umbrella Insurance - Our personal umbrella insurance policies provide additional liability coverage beyond your homeowners, auto, or other insurance policies.
*Commercial/Business Insurance - We offer various types of business insurance to protect your business from various risks.
In addition to insurance, we also offer banking and annuities services. Our team is committed to providing personalized service and finding the right insurance and financial solutions for your unique needs.
Meet Our Team
Our team of licensed professionals is dedicated to providing remarkable customer service. We pride ourselves on being knowledgeable, friendly, and responsive. We treat our clients like family and are committed to building long-term relationships.
Contact Us
If you're interested in learning more about our services or getting a personalized quote, we invite you to contact us. You can stop by our office, call or text us, email us, or set up a virtual meeting. We look forward to visiting with you soon!
Overall Experience
The majority of reviewers have had an extremely positive experience with Jim Roebuck State Farm, praising the agency's professionalism, responsiveness, and personalized service.
Staff and Service
Reviewers consistently mentioned the friendly, helpful, and knowledgeable staff, particularly Tonya, who provided excellent service and made the insurance process smooth and efficient.
Long-term Relationships
Many reviewers have been with the agency for 20 years or more, indicating a high level of trust and satisfaction with the service provided.
Positive Attributes
Reviewers praised Jim Roebuck and his staff for being honest, trustworthy, and welcoming, making them feel like part of the family.
Negative Experiences
A small minority of reviewers had negative experiences, citing unprofessionalism, poor customer service, and a lack of follow-up.