Proving Services with Dignity and Compassion
At T.L. Pickens Mortuary Service, we understand that losing a loved one is never easy. That's why we're committed to providing compassionate and professional funeral services to families in Buffalo and Niagara Falls, NY. Our goal is to help you celebrate the life of your loved one with dignity and respect, while also providing a comfortable and supportive environment for you and your family.
Our Story
Since 2009, our funeral home has been dedicated to serving families with dignity and compassion. Our team, led by Tony Pickens, has over 20 years of experience in the funeral industry. We're proud to be independently and locally owned, which allows us to operate our business on solid principles and provide personalized service to each and every family we serve. Our motto, "Proving Services with Dignity and Compassion, " reflects our commitment to excellence and our passion for helping families during difficult times.
Our Services
At T.L. Pickens Mortuary Service, we offer a range of funeral services to meet the unique needs of each family. Our traditional funeral services include visitations, viewings, and ceremonies, while our cremation services provide a more affordable and environmentally friendly option. We also offer pre-planning services, allowing you to make arrangements in advance and alleviate the burden on your loved ones. Additionally, we provide grief support resources, including a daily email message for a year, to help you cope with your loss.
What Sets Us Apart
What sets us apart from other funeral homes is our commitment to excellence and our dedication to providing personalized service to each family. We take the time to listen to your needs and create a memorial service that truly reflects the life of your loved one. Our staff is highly qualified and experienced, with over 20 years of experience in the funeral industry. We're proud to be a trusted funeral home in Buffalo and Niagara Falls, NY, and we look forward to serving your family with dignity and compassion.
Exceptional Service and Quality
The reviewers have nothing but praise for the staff and services provided during the funeral process. They describe the staff as "very professional, " "excellent, " and "kind." The attention to detail and care given to the deceased is highlighted in many of the reviews. The funeral home's ability to make the deceased look "asleep" or "beautiful" is a common thread throughout the reviews.
Personalized Care and Attention
Several reviewers mention the importance of personalized care and attention during this difficult time. Mr. Perkins, a staff member, is specifically mentioned for his attentiveness, willingness to answer questions, and efforts to make the family feel comfortable. The reviewers appreciate these small gestures, which make a significant difference in their grief management.
Overall Satisfaction
The reviewers are extremely satisfied with the services provided, to the point where they would "definitely do business with them again" or highly recommend the funeral home to others. The fact that the deceased looked "asleep" or "beautiful" is a testament to the funeral home's exceptional work.
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