Where courtesy dwells and service excels.
At Morton and Sons Funeral Home, we understand that the loss of a loved one is one of the most difficult experiences a family will ever face. That's why we're committed to providing compassionate, personalized care to families in their time of need. Our experienced staff, led by a family of funeral directors, is dedicated to honoring the lives of those who have passed on, while also supporting the families who are grieving.
Our Story
With over six decades of dedicated service to the Baltimore community, Morton and Sons Funeral Home has established a legacy of excellence in funeral care. Our story began in 1954, when James A. Morton II and his partner, Leroy O. Dyett, founded Morton & Dyett Funeral Home, Inc. Over the years, we've grown to become one of the largest and most respected funeral homes in Maryland, with two convenient locations to serve families in Baltimore and surrounding areas.
Our Services
At Morton and Sons Funeral Home, we offer a range of funeral services and merchandise to help families celebrate the lives of their loved ones. From traditional funeral services to cremation options, memorial services, and life celebrations, we're committed to helping families create personalized tributes that reflect the unique spirit and personality of their loved one. We also provide a variety of merchandise, including caskets, urns, and monuments, to help families choose the perfect way to honor their loved one.
Plan Ahead
Planning ahead is an important part of ensuring that your final wishes are respected and carried out. At Morton and Sons Funeral Home, we offer a range of planning tools and resources to help families make informed decisions about their funeral arrangements. From pre-planning to funeral insurance and burial trusts, we're here to guide families through the planning process, so they can focus on what really matters - celebrating the life of their loved one.
Morton Funeral Home Review Summary
Overall Assessment
The Morton Funeral Home has received mixed reviews, with some customers expressing satisfaction with the services provided, while others have had poor experiences.
Positive Comments
The funeral home has been praised for its professionalism and support, with one customer stating that they handled everything seamlessly after his Aunt's passing.
Negative Comments
However, many customers have had negative experiences, citing poor customer service, misinformation, and disorganization. One reviewer reported encountering human feces outside the funeral home, while another experienced issues with the handling of her brother's ashes. Another reviewer had to file larceny charges against an individual who had taken her brother's ashes.
Negative Service Issues
Several reviewers have reported poor customer service, including being given wrong information and encountering unhelpful staff. One reviewer even stated that the funeral home had a reputation for having an "80-year-old woman in the office who had to have things repeated multiple times."
Equipment Issues
One reviewer reported that the equipment in the room where services were held did not work properly, causing an inappropriate and inconvenient situation for those grieving.
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