Your Neighbors, Guiding You Home
Our Mission
At The Stone Agency, we're dedicated to providing exceptional insurance services to individuals and businesses along the Connecticut shoreline since 1859. We pride ourselves on our expertise, market access, and commitment to exceptional customer service. Our team of experienced insurance professionals is passionate about helping you navigate the complexities of insurance coverage, ensuring you receive the best coverage options tailored to your unique needs and budget.
Home and Auto Insurance
As part of our comprehensive insurance services, we offer a range of program and personal lines options for our clients. Our experienced agents work closely with you to create a personalized insurance plan that suits your lifestyle, property, and budget. We understand the importance of protecting your home, family, and assets with the right insurance coverage.
Business Insurance
At The Stone Agency, we recognize the importance of protecting your business's assets and reputation. With over 150 years of service, we have the expertise to provide exceptional insurance solutions for even the most complex needs. Our team of professionals is dedicated to helping you navigate the intricacies of commercial insurance, ensuring you receive the right coverage to mitigate risks and ensure business continuity.
Marine Insurance
If you're a boat owner or entrepreneur, you understand the importance of protecting your vessel and business. Our marine insurance solutions offer comprehensive coverage for your boat, passengers, and cargo. Whether you're a recreational boater or commercial operator, our experts will work closely with you to create a customized insurance plan that suits your specific needs.
Giving Back
As a proud member of the community, The Stone Agency is committed to giving back to our neighbors. We're committed to supporting local and national organizations that provide essential services to our community. Our involvement includes partnerships with the Guilford Food Bank, Guilford Youth Mentoring, and the United Way, among others.
Our Team
At The Stone Agency, we're proud to have a team of experienced insurance professionals who are dedicated to providing exceptional service and expertise. Our team includes:
- Douglas Danaher, Partner, CIC, with 32 years of experience in the insurance industry
- Robert Oman, Partner, CPCU, with 37 years of experience in the insurance industry
- Nancy Schuermann, Professional Insurance Agent, Commercial Lines, with extensive knowledge in Commercial Lines insurance
- Kris White, Professional Insurance Agent, Personal Lines, with over 10 years of experience in the insurance industry
Contact Us
To learn more about our insurance services or receive a quote, please visit our contact page and request a consultation with one of our experienced agents. We look forward to serving you.
Overall Experience
The reviews are mixed, with some customers having positive experiences while others have had negative encounters.
Positive Comments
Professionalism and Customer Service
Some customers praised the agency's professional staff, excellent leadership, and solid service. They appreciated the incredible customer service and were able to save money on their insurance coverage.
Negative Comments
Cancellation and Refund Issues
Some customers had issues with the cancellation of their insurance policies without reason, and subsequent failure to provide refunds. One customer had to deal with their bank as a result.
Poor Communication and Follow-through
Multiple customers reported poor communication and follow-through from the agency. They experienced mistakes in the application process, incorrect quotes, and unexpected extra charges. Some customers also reported that the agency claimed not to have received payments that had been sent and confirmed.
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