Since 1995, Sales - Service - Satisfaction
At Rossair Heating & Cooling Inc., we pride ourselves on our commitment to providing top-notch heating and cooling services to homeowners in Huntsville, Alabama. Since 1995, our family-owned and operated business has built a reputation for exceptional service, quality workmanship, and customer satisfaction. Our owner, Robert Ross, has over 30 years of experience in the industry and has carefully crafted a business model that prioritizes personalized attention, honest estimates, and reliable repairs.
Our Philosophy
We believe that by keeping our business small, we can maintain better control over the quality of our work. When you call us for an estimate or repair, you'll deal directly with Robert, the owner, not a salesman. This philosophy has been instrumental in our success, as we've built our business mainly through customer referrals. Our incentive is to perform honest, quality work, and we're proud to have earned a reputation for reliability and excellence.
About Robert Ross
Born and raised in Huntsville, Robert has seen many changes in the area. He learned the trade from his father, who ran a part-time A/C business in the 1970s. After 14 years of working in the maintenance department of SCI manufacturing, Robert became state-certified and started his own business part-time in 1995. By 1998, he had built a sufficient customer base to focus on Rossair Heating & Cooling full-time.
Our Services
At Rossair Heating & Cooling Inc., we offer a comprehensive range of services, including:
- Heating system installation and maintenance
- Air conditioning installation and maintenance
- Heat pump installation and maintenance
- Ventilation system installation and maintenance
- Energy-efficient solutions and advice
- 24/7 emergency repairs
Frequently Asked Questions
We understand that our customers have questions about our services, so we've compiled a list of frequently asked questions to help you make informed decisions about your heating and cooling needs.
About Our Team
Today, Rossair Heating & Cooling Inc. has four employees, two trucks, and a dedicated customer base that keeps us busy all year round. Our team is committed to providing exceptional service, and we're proud to have built a business that's based on trust, reliability, and customer satisfaction.
Exceptional Service and Expertise
The reviews highlight the exceptional service and expertise provided by Rossair, an HVAC service provider. The company has received rave reviews for its prompt response, knowledgeable technicians, and affordable prices.
Prompt Response and Quick Resolution
Many reviewers praised the company's prompt response to their calls, with technicians arriving quickly to resolve issues. In one instance, a customer's air conditioner stopped working during a hot week in July, and Mr. Ross came out promptly to resolve the issue correctly and in a short time.
Knowledgeable Technicians
The technicians at Rossair were commended for their expertise and knowledge in diagnosing and fixing issues. One reviewer mentioned that the technician showed them how to avoid a recurrence with simple maintenance of an attic duct.
Professionalism and Honesty
The company's technicians were praised for their professionalism, politeness, and honesty. One reviewer mentioned that the technician was "clearly knowledgeable" and "honest" in his approach.
Affordability
Several reviewers mentioned the affordability of Rossair's services, with one reviewer stating that the bill was "even affordable and reasonable" despite the excellent service.
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