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Here at the Dean Eastman State Farm Insurance office, we are proud to serve the San Antonio, Texas area and its surrounding communities. As your State Farm Insurance Agent, I am committed to providing exceptional service and personalized attention to each of my customers. With years of experience and a deep understanding of the insurance industry, I have built a team of highly skilled and dedicated professionals who are dedicated to helping individuals, families, and businesses across San Antonio and the surrounding areas.
Our Mission
Our mission is to provide outstanding service and exceptional value to our customers. We believe that every individual and business is unique, and we take the time to understand your specific needs and goals. Our goal is to provide you with the right coverage for your individual needs, not just the lowest price. We understand that insurance is not just a commodity, but a vital component of protecting your hard-earned assets, your family, and your business.
Our Services
We offer a wide range of insurance products and services, including:
- Auto Insurance: Protect your vehicle and your family with our comprehensive auto insurance coverage.
- Homeowners Insurance: Insure your home and its contents against losses and damages.
- Condo Insurance: Protect your condominium and its contents with our specialized condo insurance coverage.
- Renters Insurance: Insure your rental property and its contents with our renters insurance coverage.
- Business Insurance: Protect your business and its assets with our comprehensive business insurance coverage.
- Life Insurance: Insure your loved ones and your legacy with our life insurance coverage.
- Pet Insurance: Protect your furry friends with our pet insurance coverage.
- Rec Vehicles Insurance: Insure your recreational vehicles, such as RVs, motorcycles, and ATVs, with our specialized insurance coverage.
- Boat Insurance: Protect your watercraft and its passengers with our boat insurance coverage.
- Travel Trailer Insurance: Insure your travel trailers and its contents with our specialized insurance coverage.
- Fleet Insurance: Insure your commercial fleet and its contents with our fleet insurance coverage.
Our Community Involvement
At our office, we are committed to giving back to our community. Our agents and staff members are active members of local organizations, including the San Antonio Board of Realtors, Chamber of Commerce, and SA Food Bank. We are also proud supporters of local schools, youth leagues, and community events.
Our Expertise
Our team of insurance professionals has years of experience and a deep understanding of the insurance industry. We are licensed to sell a wide range of insurance products, including life, health, and annuity products. We are also certified to offer banking and investment products, including mutual funds and annuities.
Our Commitment
At the Dean Eastman State Farm Insurance office, we are committed to providing exceptional service, expertise, and value to our customers. We believe that every individual and business deserves personalized attention and customized insurance solutions that meet their unique needs and goals. We are here to help you protect what matters most - your family, your business, and your future.
Exceptional Customer Service
The reviews of the Dean Eastman Agency and its representatives, including Lauren McDonald, Josh Fenn, Krissy Hanika Cabagui, Ma'am Krissy Chong, Max, and Thomas, are overwhelmingly positive. Multiple reviewers praise the agency's excellent customer service, citing patience, thoroughness, and dedication to resolving their issues.
Personalized Attention and Expertise
Many reviewers highlight the personalized attention they received from the agency representatives. For example, Lauren McDonald took the time to thoroughly review their policy and follow up with them. Josh Fenn jumped into action to resolve a stressful event for one reviewer, while Krissy Hanika Cabagui was knowledgeable and efficient throughout the rental insurance process. Ma'am Krissy Chong provided exceptional service, answering all their questions quickly and clearly. Max and Thomas also received praise for their quick response times and helpfulness.
Efficient Claims Process
Some reviewers mention the efficiency of the claims process, with one reviewer noting that Josh Fenn contacted State Farm corporate to resolve an issue with a rental car agency. Another reviewer appreciated Thomas's research and attention to detail in processing their eFile payment for flood insurance.
Competitive Prices and Quality
Despite slight rate increases, several reviewers indicated that they will not sacrifice the quality of service and communication for cheaper rates. One reviewer praised the agency's innovative offering for insuring renovated historic homes, which catered to their unique needs.
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