Transforming Your Home, One Window at a Time
At Shade & Shutter Sales, LLC, we take pride in being the premier Washington D.C. window treatment company, offering a wide range of superior quality products and exceptional customer service to homeowners in the Washington D.C. metro area. Our team of experts, led by founder and owner Don Glass, has over 35 years of experience in the window treatment industry, ensuring that our clients receive the highest level of craftsmanship and attention to detail.
Our Commitment to Excellence
Our commitment to excellence starts with our free consultation, where we take the time to understand your unique needs and preferences. We then work closely with you to design and install the perfect window treatments that complement your home's decor and style. Our product selection is unparalleled, featuring top brands such as Hunter Douglas, Graber, Show-Case Shutters, Lutron Shades, Levolor Blinds, and Kirsch. We only provide the best products available, ensuring that our clients receive the highest quality window treatments that meet their specific needs.
Customized Solutions
At Shade & Shutter Sales, LLC, we understand that every home is unique, and that's why we offer customized solutions to meet your specific needs. From plantation shutters to motorized shades, and from natural shades to woven wood shades, we have the expertise and resources to create the perfect window treatments for your home. Our team of skilled professionals will guide you through the entire process, from measuring and design to expert installation, ensuring that you get the custom interior window coverings that you desire.
Service Areas
We proudly serve the entire Washington D.C. metro area, including Maryland and Virginia. Our licensed and insured professionals are dedicated to providing the highest level of service and quality workmanship, ensuring that our clients receive the best possible results.
Why Choose Us
At Shade & Shutter Sales, LLC, we are committed to providing exceptional customer service, superior quality products, and unparalleled expertise in the window treatment industry. Our goal is to create long-lasting relationships with our clients, and we achieve this by delivering on our promises and exceeding our clients' expectations.
Product and Service Quality
The majority of reviewers praise the company's product quality, citing excellent craftsmanship and attention to detail. Several reviewers mention that the shutters and blinds are well-made and fit perfectly.
Customer Service and Communication
Reviewers rave about Don's excellent customer service, citing his responsiveness, helpfulness, and professionalism. Many reviewers mention that he is knowledgeable about the products and provides excellent guidance in choosing the right styles and colors.
Professionalism and Reliability
Several reviewers praise Don's professionalism, citing his promptness, efficiency, and reliability. He is described as a "miracle worker" and a "stellar" service provider.
Negative Experiences
However, a few reviewers report negative experiences with the company. Some reviewers report poor communication, failure to deliver on promises, and subpar workmanship. One reviewer mentions that Don failed to respond to requests for refunds and customer support, leading to a negative experience.
Delay in Delivery and Installation
Some reviewers mention that the delivery and installation of the shutters took longer than expected, but most are understanding and patient, recognizing that it's a small trade-off for the excellent quality of the product.
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