Sailor Insurance Agency has been proudly serving the Edwardsville community and all of Illinois since 2005. As an independent insurance agency, we work for you, not the insurance carriers. This means we can help you find the best value on auto insurance, home insurance, business insurance, and more from several of Illinois's most trusted carriers.
Our Mission
Our mission is to provide personalized insurance solutions that meet the unique needs of our clients. We believe in empowering our clients to make informed decisions about their insurance coverage and providing exceptional customer service throughout the process.
What Does Independent Mean?
"Independent" means we're not tied to any one insurance carrier. This allows us to research rates and coverage options from several top insurance companies to find the best policies for you. We do the shopping and comparing to save you time and money!
Our Services
We offer a comprehensive range of insurance products and services, including:
Personal Insurance
- Auto insurance
- Home insurance
- Life insurance
- Health insurance
- Classic car insurance
- Boat & Watercraft insurance
Business Insurance
- Business Owners Policy (BOP)
- Commercial property insurance
- Commercial umbrella insurance
- General liability insurance
- Workers' compensation insurance
Specialized Coverage
- Motorsports & ATV insurance
- RV & Motorhome insurance
Our Team
Our team of experienced insurance professionals is dedicated to providing excellent customer service and ensuring you get the best possible insurance protection. We are committed to:
- Understanding your individual needs and goals
- Finding you the most affordable and comprehensive coverage
- Guiding you through the claims process
- Answering your questions and addressing your concerns
Why Choose Sailor Insurance Agency?
- Personalized service and attention
- Access to multiple insurance carriers
- Competitive rates and coverage options
- Transparent and clear communication
- Responsive and reliable claims handling
Contact Us Today!
Get a free online quote or call us at 618-659-1495 to review coverage options and find the perfect insurance plan for you.
Overall Perspective
The reviews for Sailor Insurance are overwhelmingly positive, with everyone expressing satisfaction and appreciation for the agency's services. Many reviewers praise the helpfulness and professionalism of Teri and other staff members, mentioning that they are accommodating, knowledgeable, and go above and beyond to assist customers.
Customer Service
Several reviewers highlight the excellent customer service provided by Sailor Insurance. They praise the prompt responses, friendly demeanor, and willingness to help with claims and policy questions. Some reviewers specifically mention Teri, Tracy, and Cody, who are credited with being extremely helpful, patient, and professional.
Insurance Experience
Reviewers commend Sailor Insurance for providing competitive rates, flexible coverage options, and efficient claims processing. Several mention saving money by switching to Sailor Insurance, with one reviewer saving over $7,000 per year.
Comparison to Other Agencies
A few reviewers mention experiencing poor service at other insurance agencies, which makes their positive experiences with Sailor Insurance even more notable. One reviewer even mentions that Sailor Insurance was willing to help with a complicated problem from another insurer, showing a commitment to customer satisfaction.
Conclusion
Sailor Insurance has built a reputation for excellent customer service, competitive rates, and personalized attention. Reviewers rave about the agency's staff, particularly Teri, Tracy, and Cody, and consistently recommend them to others.
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