Your comfort is our business!
At Fanning Services, we are dedicated to providing professional, cost-effective air conditioning, heating, and HVAC services to the residents and businesses of North Texas. Our team of experienced technicians and installers are committed to delivering top-notch service, ensuring that our customers receive the best possible solutions for their heating and cooling needs.
Our Services
We offer a wide range of services, including new installation, repairs, and maintenance programs for all makes and models of air conditioning and heating units. We also provide air filters and freon, and our expertise extends to Amana, Lennox, Janitrol, Honeywell, and Trane products. Whether you're a homeowner or a commercial client, you can rely on us for quality service, economic performance, and expert installation.
Our Commitment to Excellence
At Fanning Services, we take pride in our long list of satisfied customers, which is a testament to our service techs and installers. We understand the importance of keeping your home or office comfortable, and we strive to provide prompt, reliable, and cost-effective solutions to all your heating and cooling needs. Our commitment to excellence is evident in our workmanship, and we back it up with a full 1-year guarantee on all new installations.
Customer Satisfaction
Our customers are at the heart of everything we do. We strive to provide exceptional customer service, and our goal is to ensure that every customer is completely satisfied with our work. We achieve this by listening to our customers' needs, providing personalized solutions, and offering flexible financing options to fit their budgets. Our team is dedicated to building long-term relationships with our customers, and we believe that our commitment to customer satisfaction is what sets us apart from the rest.
Community Involvement
At Fanning Services, we are proud to be an active part of the North Texas community. We believe in giving back to the community, and we are committed to supporting local initiatives and charities. Our team is passionate about making a positive impact in the community, and we strive to make a difference in the lives of our customers and neighbors.
Poor Experience with Fanning Services
Several reviewers expressed dissatisfaction with Fanning Services, citing issues with warranty claims, poor customer service, and high prices. Some reviewers reported that the company refused to honor warranties, and that the new ownership is not as reliable as the previous management. Others mentioned that the company's customer service is unresponsive, and that technicians may not show up as scheduled or may not be knowledgeable about the issues they are trying to fix.
Issues with Warranty Claims
Some reviewers reported that Fanning Services refused to honor their warranties, leaving them with costly repairs. One reviewer mentioned that the company claimed they were out of their service area, despite having previously serviced their system.
Poor Customer Service
Several reviewers mentioned that Fanning Services' customer service is unresponsive and unhelpful. One reviewer reported that they were unable to reach a person on the phone, and another mentioned that the company failed to return their calls.
High Prices
Some reviewers reported that Fanning Services' prices are high, with one reviewer mentioning that they were quoted $900 for a repair that they felt was unnecessary.
Positive Experiences
On the other hand, several reviewers reported positive experiences with Fanning Services, citing prompt and professional service, fair prices, and knowledgeable technicians.
Prompt and Professional Service
Several reviewers mentioned that Fanning Services' technicians were prompt, professional, and courteous. One reviewer reported that the company was able to fix their AC unit quickly and at a reasonable price.
Knowledgeable Technicians
Some reviewers mentioned that Fanning Services' technicians were knowledgeable and able to diagnose and fix issues quickly.
Fair Prices
Several reviewers reported that Fanning Services' prices are fair and reasonable, with one reviewer mentioning that the company was able to fix their AC unit at a lower cost than other companies.
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