At Tilden Roofing Co. Inc., we are the premier roofing supplier and installer for new construction and residential homes in the Chicagoland area. With over 50 years of business stability and experience, our customers receive the peace of mind they deserve when it comes to their investment. Delivering quality, consistency, and dedication is our way of doing business.
Our Story
Tilden Roofing Co. Inc. began with a purpose and a vision. Keith Tilden originally founded Tilden Roofing in 1974 and still owns and operates the business in its entirety. He is backed by an esteemed staff of professionals that are equally dedicated to providing customers with exceptional service at fair and competitive costs. An impressive selection of the finest quality products is offered, including cedar shakes, cedar shingles, architectural asphalt shingles, slate, tile, ornamental copper, and faux slate.
Our Services
We offer a wide range of services to meet the needs of our customers. From roof installation to roof repairs, and roof decorations, we have got you covered. Our team of experts will work with you to understand your needs and provide a customized solution that fits your budget and meets your expectations. We pride ourselves on our exceptional customer service, attention to detail, and commitment to delivering high-quality workmanship.
Our Process
At Tilden Roofing Co. Inc., we make the process of having a new roof installed extremely simple. The first and most important step is to submit our short free estimate form. After that step, we do the rest! Our process includes:
- Filling out and submitting the free estimate form
- Keith Tilden will come out to evaluate and estimate your job; you don't need to be home
- A formal proposal will be sent to you
- If you would like to accept our proposal, circle the options you would like, sign and return the proposal
- A licensed and bonded crew will perform the installation and clean up of the job
Our Commitment
At Tilden Roofing Co. Inc., we are committed to delivering exceptional service, quality workmanship, and unparalleled customer satisfaction. We understand the importance of a well-maintained roof and the impact it has on your home and family. That's why we strive to provide the best possible service, every time.
Overall Experience
The overall experience with Tilden Roofing is mixed, with some customers having a positive experience and others having a negative one.
Positive Aspects
- Many customers appreciated the professional and responsive service provided by Tilden Roofing.
- The company's prices were considered reasonable by some customers.
- The quality of workmanship was praised by some customers.
- The company's customer service was praised by some customers.
Negative Aspects
- Some customers had issues with the company's professionalism, quality of work, and responsiveness.
- Some customers experienced poor communication, unmet expectations, and unprofessional behavior from the company.
- Some customers had issues with the company's pricing, with some feeling it was too high.
- Some customers had issues with the company's reliability, with some experiencing delays or failures to complete work.
Specific Issues
- Some customers had issues with the company's owner, Keith Tilden, regarding his behavior and communication style.
- Some customers experienced problems with the quality of work, including leaks and shingle problems.
- Some customers had issues with the company's responsiveness, including delayed or lack of response to calls and emails.
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