We treat your home as if it were our home
At Capital Car Care, we're committed to providing our customers with top-notch automotive services, including tire sales, oil changes, alignments, brake repairs, and more. Our team of expert technicians is dedicated to ensuring that your vehicle is running smoothly and efficiently, so you can get back on the road with confidence.
Our Services
We offer a wide range of services to cater to all your automotive needs. From routine maintenance such as oil changes and tire rotations to more complex repairs like brake replacements and alignments, we've got you covered. Our state-of-the-art facility is equipped with the latest technology and tools to diagnose and repair any issues with your vehicle.
Tire Services
At Capital Car Care, we understand the importance of proper tire maintenance. That's why we offer a wide range of tire services, including tire rotations, balancing, and installations. Our team of experts will help you choose the right tires for your vehicle, and our advanced tire-finding tool makes it easy to find the perfect tires for your vehicle.
Automotive Repairs
Our team of certified technicians is trained to diagnose and repair any issues with your vehicle. From brake repairs to oil changes, we use only the highest-quality parts and materials to ensure that your vehicle is running at its best. We also offer fleet services for commercial vehicles, so whether you're a individual or a business, we've got you covered.
Financing Options
At Capital Car Care, we understand that unexpected car repairs can be costly. That's why we offer financing options to help make repairs more affordable. Our team will work with you to find a financing solution that fits your budget, so you can get back on the road without breaking the bank.
About Our Team
Our team of expert technicians has years of experience in the automotive industry. We're dedicated to providing our customers with exceptional service, and we strive to build long-lasting relationships with every customer who walks through our doors.
Poor Customer Experience
Several customers reported experiencing poor customer service, with staff being rude, short, and unhelpful. Some customers felt belittled and ignored, with their concerns not being taken seriously.
Repair Issues
There were several instances of repair issues, with customers reporting that their vehicles were not fixed properly, despite being told that they were. Some customers had to bring their vehicles back multiple times, only to still experience problems.
Deception and Dishonesty
Some customers reported being deceived or lied to by the repair shop. One customer claimed that money was stolen from their vehicle, while another was told that their warranty didn't cover a particular issue, only to find out that it was a wiring problem.
Miscommunication and Lack of Transparency
There were instances of miscommunication and lack of transparency, with customers feeling that they were not being kept informed about the status of their repairs. Some customers felt that they were being pushed into paying for additional repairs without being given clear explanations.
Positive Experience
On the other hand, some customers reported having positive experiences with fast and friendly service, with their vehicles being repaired quickly and efficiently.
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