Your Partner in Printing Solutions
At Freeman Auto Repair, we're proud to be a third-generation, family-owned business serving the Jackson Metro area since 1965. We're dedicated to providing trustworthy, dependable, and honest auto repair services to our clients. Our team of ASE-certified technicians is committed to delivering top-notch service, ensuring your vehicle is repaired correctly and efficiently.
Our Mission
Our mission is to build long-term relationships with our clients by providing exceptional service, fair pricing, and industry-leading warranties. We refuse to push unneeded repairs, and instead, focus on educating our clients on necessary maintenance and repairs. Our goal is to be your trusted mechanic of choice, and we strive to exceed your expectations every time you visit us.
Our Services
We offer a comprehensive range of services, from routine maintenance to complex repairs. Our services include oil changes, scheduled maintenance, AC repair, brake repair, and check engine light diagnostics. We also provide factory-scheduled maintenance, brake system repairs, cooling and heating system repairs, electrical system repairs, and drive train system repairs. Whether you need a simple oil change or a complex engine overhaul, we've got you covered.
What Sets Us Apart
At Freeman Auto Repair, we're dedicated to providing honest and fair pricing. We back our work with an industry-leading nationwide warranty for 18 months/18,000 miles. Our team of ASE-certified technicians is committed to staying up-to-date with the latest technology and techniques, ensuring your vehicle is repaired correctly and efficiently.
Our Commitment to You
We're committed to building trust with our clients and providing exceptional service. We'll always explain your options and let you decide what's best for your vehicle. We're proud to be a dealer alternative, offering competitive pricing without compromising on quality. Whether you're looking for a reliable mechanic or a trusted repair shop, we're here for you.
Positive Experiences
Many reviewers praised Freeman Auto Repair for their honesty, fairness, and professionalism. They appreciated the shop's willingness to explain the work and costs upfront, and their transparency throughout the repair process. Several customers mentioned that the shop stood behind their work and provided fair pricing. Some reviewers specifically highlighted the excellent communication and customer service they received from the staff, including the owner, Thad.
Issues with Quotes and Parts
A few reviewers had negative experiences with the shop, particularly with obtaining quotes and using outside parts. One customer was unhappy about being told that they couldn't get a quote over the phone, and another was refused service because they didn't purchase parts from the shop.
Overall Assessment
Freeman Auto Repair generally received high praise from customers who appreciated their honesty, fairness, and professionalism. While a few reviewers had negative experiences with quotes and parts, the majority of customers reported positive experiences with the shop.
Be the first to review Freeman Auto Repair.
Write a Review
