Our Story
At TSC 401K, we have been dedicated to helping businesses create successful retirement benefit programs for their employees since 1966. Our mission is to provide expert plan design and administration guidance to business leaders and financial advisors. We believe that every team is unique, and every retirement plan should be tailored to meet the specific needs and goals of that organization.
Our Services
We offer a range of comprehensive services designed to support the establishment, administration, and ongoing compliance of retirement plans. Our services include:
Third-Party Administration
As a third-party administrator, we manage the day-to-day aspects of your employee retirement plan. We take care of the complex rules and regulations, ensuring that your plan is compliant with industry rules and requirements. Our services include non-discrimination testing, plan reconciliation, and governmental reporting.
Plan Design
We understand that business needs change over time. We offer plan design services to adapt your retirement plan to meet the evolving needs of your organization. Our experts work closely with you to design a customized plan that exceeds your expectations.
Advisor Support
We recognize the importance of trusted financial advisors in driving the success of a retirement plan. We offer dedicated support to financial advisors, providing them with the resources and guidance they need to deliver exceptional services to their clients.
Resources
In addition to our services, we provide a range of resources to help you navigate the complex world of retirement plans. Our resources include plan design illustrations, IRS limits for qualified retirement plans, and FAQs to answer your most frequently asked questions.
What Sets Us Apart
At TSC 401K, we believe that employers should not have to navigate the complexities of retirement plans on their own. That's why we're committed to providing expert plan design and administration guidance that exceeds expectations. Our core values include experience, service, and responsiveness.
Our Commitment
We're dedicated to building long-term relationships with our clients and advisors. We're committed to providing personalized service, year-after-year reliability, and accessibility to our clients and advisors. When you partner with us, you can expect timely responses to your inquiries and a prompt resolution to any issues that may arise.
Join Our Team
If you're interested in helping businesses create successful retirement benefit programs for their employees, consider joining our team. We're always looking for top talent to join our team.
Contact Us
Contact TSC 401K today to work with experts who make delivering the best possible retirement plan for your business simple and secure.
Overall Experience
The reviews of Total Service Company (TSC) are overwhelmingly negative, with several reviewers expressing dissatisfaction with the company's services, fees, and customer service. However, a few reviewers have had positive experiences with the company.
Communication and Representation
Some reviewers felt that TSC representatives were unprofessional, unhelpful, and unconcerned with customers' needs. Laurie Klein mentions that a representative, Karen, only remembered to notify her about the availability of her funds when it was convenient for the company. Marianne Witkowski had a difficult time getting a representative to assist her with her paperwork, and the operator seemed unprofessional.
Fees and Services
Reviewers have expressed frustration with TSC's fees, describing them as "astronomical" and "outrageous." Joe Rapacki Jr and Paul N. specifically mention that the fees were too high, with Paul N. calling it "pretty much legal stealing." On the other hand, Charlie Steingas mentions that the company's fees are "well worth it" for the high-quality service they provide.
Employee Experience
A few reviewers have praised TSC for their professionalism, helpfulness, and expertise. Laura Christianson, Christine Crosson, and Debra Knight have all had positive experiences with the company, with Crosson noting that the company's representatives are "professional, friendly, and helpful." Steingas also praises the company's quality of work and fair fees.
Conclusion
While a few reviewers have had positive experiences with TSC, the majority of reviews have been negative, with many expressing frustration with the company's fees, customer service, and representation. It appears that the company may prioritize its own interests over those of its customers.
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