Can You Fix It Today?" and "Honestly, How Much Will It Cost?
A Legacy of Automotive Expertise in Portsmouth, VA
Since 1960, Baucom's Auto Service has proudly served the Portsmouth community, providing reliable and trustworthy automotive care. With over 50 years of experience, our team of certified technicians and experienced auto repair specialists are dedicated to keeping your vehicle running smoothly and efficiently.
Expert Repairs and Services for Every Need
We offer a comprehensive range of services to meet all your automotive needs, including:
General Maintenance & Tune-ups
- Oil changes and oil filter changes
- Fluid flushes and inspections
- Belt and hose replacements
- Air conditioning and heating repair
- Engine and transmission service
Diagnostic & Repair Services
- Electrical system diagnostics and repairs
- Brake inspections and repairs
- Suspension system repair and maintenance
- Catalytic converter and exhaust system repair
- Transmission diagnoses and repairs
Specialized Services
- 4x4 repair and maintenance
- Alignment and tire balancing
- Window tinting and detailing
Quality You Can Trust
At Baucom's Auto Service, we believe in honest and transparent service. We provide:
- Free estimates before any work is started
- Detailed explanations of all recommended repairs
- Guaranteed workmanship with a focus on quality and attention to detail
Customer Satisfaction is Our Priority
Our team believes in building strong relationships with our customers. We are committed to:
- Providing personalized and attentive service
- Explaining repairs and costs clearly
- Answering your questions and addressing your concerns
- Going the extra mile to ensure your satisfaction
Schedule Your Appointment Today!
Discover the difference that experience and expertise make. Contact Baucom's Auto Service to schedule an appointment for your vehicle today. We look forward to serving you and keeping you on the road!
Customer Service and Honesty
Multiple reviewers praised the exceptional customer service and honesty of Baucom's Auto Service. Reviewers mentioned that the staff is friendly, honest, and transparent about the repair process and costs. Some reviewers appreciated the shop's willingness to recommend other shops for work not performed at their shop, showing a commitment to customer satisfaction over profit.
Quality of Work and Reasonable Prices
Reviewers consistently praised the quality of work performed at Baucom's Auto Service. Many reviewers mentioned that the shop provides reasonable prices for their services, and some even mentioned that they were surprised by the efficiency and reasonable prices. The shop's ability to diagnose and repair issues quickly and effectively was also highlighted.
Trust and Reliability
Several reviewers mentioned that they trust Baucom's Auto Service with their vehicles, citing the shop's honesty, fairness, and reliability. Some reviewers mentioned that they will be bringing their vehicles back for all future maintenance and repairs.
Services Offered
Baucom's Auto Service offers a wide range of services, including oil changes, tire rotations, brake pad and rotor replacements, electrical repair, air and cabin filter replacements, and more.
Negative Experiences
One reviewer had a negative experience, citing that the shop misdiagnosed an issue with their Toyota Corolla and charged them $300 for a bearing replacement that was not the actual problem.
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