Restoring your vehicle to its original luster, one repair at a time.
At CarStruction, Inc., we pride ourselves on being the largest independently-owned collision repair center in Hampton Roads, Virginia. Since our establishment in 1989, we have been dedicated to providing top-quality auto repair services to our customers. Our state-of-the-art 28,000 sq. foot facility is equipped with the latest technology and staffed by I-CAR and ASE certified technicians who are trained to provide exceptional service.
Our Services
We offer a wide range of services to cater to all your auto repair needs. From alignment and auto frame repair to custom auto paint services and motorcycle body repair, we have got you covered. Our team of experts also specialize in paintless dent removal, auto storm damage repair, and insurance claims. Additionally, we have on-site rental cars available for your convenience.
Our Commitment to Excellence
At CarStruction, Inc., we are committed to exceeding your expectations. We back our goal with a lifetime warranty on all auto repairs. Our staff continually takes part in training from I-CAR, Hunter, Chief, and DuPont to ensure that we stay up-to-date with the latest techniques and technologies. We work directly with your insurance company to make each repair as hassle-free as possible.
Our Promise
Whether you need a minor repair or a complete overhaul, we promise to get you back on the road safely and efficiently. We take pride in our work and strive to build long-term relationships with our customers. With our 24/7 drop-off service and complimentary car wash after each repair, you can count on us to provide you with an exceptional customer experience.
Excellent Customer Service and Repair Experience
The overwhelming majority of reviewers were extremely satisfied with their experience at Carstruction, praised the shop for its excellent customer service, professionalism, and top-notch repair work.
Positive Experiences
- Many reviewers appreciated the friendly and courteous staff, particularly mentioning Vince, Matt, Josh, and Zach for their exceptional service.
- The repair work was consistently praised as being of high quality, with many reviewers noting that their vehicles looked like new after the repairs.
- The shop's communication was praised for being clear and timely, keeping customers informed throughout the repair process.
- Many reviewers appreciated the convenience of the shop's services, including the availability of rental cars and a comfortable waiting area.
Negative Experiences
- Two reviewers had negative experiences, one reporting that a personal item went missing from their vehicle, and another expressing dissatisfaction with the repair work and the time it took to complete.
