Trust us to keep you moving!
At West Service Center, we're more than just an auto repair shop - we're your trusted partners in maintaining your vehicle's health and performance. With a heritage of excellence dating back to 1987, our family-owned business has been delivering honest and professional auto repair and maintenance services to the good people of Chesapeake, Virginia, and surrounding areas.
Our Story
Our story began when our founder, Robert West, started tinkering with anything mechanical as a young man. After serving as a diesel and Jeep mechanic in the United States Army, Robert worked at the Naval Air Station, repairing F-14 jet engines. When the F-14's relocated to Florida, Robert seized the opportunity to start his own business, providing a place where friends and neighbors could get their cars fixed. What started as a humble two-bay shop soon outgrew its space, and Robert moved to a six-bay facility in the Cavalier Industrial Park. In 1999, he had the opportunity to purchase property at the front of the park, which remains our home today.
Our Commitment
Today, our ASE-certified technicians utilize the latest automotive technology to handle all major and minor repairs on foreign and domestic vehicles. We're dedicated to providing exceptional service, ensuring your vehicle is in the hands of experts who care. We install quality NAPA parts that meet OE standards for quality and reliability at an affordable price. Our comfortable waiting room, after-hours night drop, and Napa easy pay financing options are designed to make your experience with us as seamless as possible.
Our Services
From general repairs and maintenance to specialized hauling, we do it all! Our services include:
- Auto / Light Truck Repair
- Truck & Trailers Repair
- RV's & Generators Repair
- Fleet Services
- Specialized Hauling
- And more!
Get to Know Us
Take a tour of our facility, meet our team, and learn more about our services and commitment to excellence. Browse our photo gallery, read our clients' testimonials, and discover why West Service Center is the go-to destination for all your automotive needs.
Overview of Reviews
The reviews of West Service Center are mostly positive, with 20 out of 24 reviewers giving a 5-star rating. The reviewers praise the center's professionalism, fast service, and knowledgeable staff. Many reviewers appreciate the staff's willingness to explain the work needed and provide fair pricing.
Positive Comments
- Friendly and professional staff
- Quick and efficient service
- Knowledgeable staff explains work needed and provides fair pricing
- Accommodating and welcoming service
- Timely and reliable service
Negative Comments
- Expensive prices for labor and parts
- Frustrating experience with inspections and repairs
- Unnecessary repairs suggested
- Long wait times for appointments and service
