Trust us to take care of your HVAC needs, from start to finish!
At KAY Heating and Air Conditioning, we believe that providing reliable and efficient heating and air conditioning services is not just about delivering a product, but about building long-term relationships with our customers. For over 40 years, we have been committed to providing exceptional HVAC services to residential and commercial clients in Greensboro, High Point, and Burlington, NC.
Our team of certified technicians and dedicated staff take pride in their work, ensuring that every project, no matter the size, is completed to the highest standards. We understand the importance of having a comfortable and healthy indoor environment, which is why we offer a wide range of services, including HVAC installation, maintenance, and repair, indoor air quality solutions, and system maintenance plans.
Our company's history dates back to 1972, when Mr. R.T. Kay started providing heating and air conditioning services to a few hundred customers. Today, we have grown to become one of the oldest and most trusted family-owned HVAC companies in the Triad area. Our state-of-the-art facility at 809 Post Street, Greensboro, NC, is equipped with a complete sheet metal fabrication shop, allowing us to provide customized solutions to meet the unique needs of our customers.
Our Mission
At KAY Heating and Air Conditioning, we are dedicated to providing exceptional HVAC services that exceed our customers' expectations. We believe in building trust through transparency, honesty, and open communication. Our team is committed to delivering high-quality workmanship, ensuring that our customers receive the best value for their investment. We stand proudly behind our work and products, guaranteeing that our customers receive the best possible service.
Our Values
Our values are simple: take care of our customers, and take pride in our work. We believe that our success is built on the foundation of excellent customer service, quality workmanship, and a commitment to continuous improvement. We strive to create a positive experience for every customer, every time, and to be the go-to HVAC company in the Triad area.
Overview of Customer Reviews
The reviews for Kay Heating and Air Conditioning are overwhelmingly positive, with the majority of customers expressing satisfaction with the company's services, professionalism, and staff.
Positive Experiences
- Many customers praised the company's prompt response, knowledgeable technicians, and thorough work.
- The staff was consistently described as friendly, courteous, and professional.
- Several reviewers mentioned that the company went above and beyond to provide exceptional service, including same-day repairs and maintenance.
- The company's maintenance program was praised for providing peace of mind and ensuring that HVAC systems are well-maintained.
- The technicians were commended for their expertise, cleanliness, and attention to detail.
Negative Experiences
- Only two reviewers expressed dissatisfaction with the company's services, citing issues with professionalism, quality, and value.
- One reviewer was unhappy with the cost of a repair, while another had an unresolved issue with a service call.
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