IT'S NOT JUST OUR TRADE IT'S OUR CRAFT
At A.R. Sims Heating & Air Conditioning, we take pride in being your trusted HVAC experts in Gwinnett County and the surrounding areas. As a black-owned and operated business, we strive to provide our customers with honest and dependable HVAC services at the highest ethical standards. Our team of certified technicians has the training, tools, and experience to troubleshoot and repair any air comfort or quality problem you may encounter.
Our Services
We offer a wide range of services to ensure your air conditioning and heating systems are always running at peak efficiency. From routine maintenance and repairs to new installations, our team is dedicated to providing you with fast, affordable, and knowledgeable service. Our services include:
- Residential and commercial HVAC systems
- Heat pumps
- Furnaces
- Indoor air quality solutions
- Emergency repair services
- Equipment tune-ups
- AC and furnace installation
- Heating repair
- AC repair
Our Mission
At A.R. Sims Heating & Air Conditioning, our mission is to provide our customers with exceptional service, ensuring their comfort and safety. We are committed to being the most reliable and trustworthy HVAC company in Gwinnett County and the surrounding areas. Our team is dedicated to building long-lasting relationships with our customers, providing them with honest and dependable HVAC services that meet their unique needs and budget.
Our Values
At A.R. Sims Heating & Air Conditioning, we value:
- Honesty and integrity in all our dealings
- Dependability and reliability in our services
- Excellence in our workmanship and customer service
- Building long-lasting relationships with our customers
- Providing affordable and efficient HVAC solutions
Our Team
Our team of certified technicians has the training, tools, and experience to troubleshoot and repair any air comfort or quality problem you may encounter. We are dedicated to providing our customers with exceptional service, ensuring their comfort and safety. Our team is committed to building long-lasting relationships with our customers, providing them with honest and dependable HVAC services that meet their unique needs and budget.
Overall Experience
The reviews for A.R. Sims HVAC are overwhelmingly positive, with many customers praising the company's professionalism, punctuality, and quality of work.
Positive Aspects
- Many reviewers praised the company's punctuality, with technicians arriving on time and completing work efficiently.
- The professionalism of the technicians was also widely praised, with many commenting on their politeness, respect for customers' homes, and ability to explain complex issues in a clear and concise manner.
- The quality of work was also consistently praised, with many customers reporting that their issues were fixed correctly and efficiently.
- The company's responsiveness was also praised, with many customers noting that they were able to schedule appointments quickly and easily.
Negative Aspects
- A few reviewers had negative experiences, citing issues with professionalism, quality of work, and honesty.
- One reviewer reported a miscommunication with their insurance company, which caused delays and frustration.
- Another reviewer reported a negative experience with a technician, citing unprofessional behavior and a lack of honesty.
Services Provided
- The reviews suggest that A.R. Sims HVAC provides a range of services, including HVAC maintenance, repair, and installation, as well as plumbing and hot water heater repair.
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