A Tradition of Expertise in Transmission Repair and Service
Allstate Transmission Repair has proudly served the Phoenix, Arizona area since 1987. With over 35 years of experience, we have established ourselves as a leading transmission specialist, known for our unparalleled customer service and exceptional workmanship.
Quality Transmission Repair and Service
Our team of highly skilled and ASE-certified technicians are dedicated to providing comprehensive and efficient transmission repair, covering both automatic and manual transmissions. We utilize advanced diagnostic equipment and utilize only the highest quality replacement parts to ensure long-lasting and reliable repairs.
Our Services Include
- Transmission Diagnostics: Comprehensive evaluation of transmission issues and identification of the root cause.
- Transmission Repair: Repair of various transmission problems, including malfunctioning sensors, leaky seals, worn-out clutches, and overheating.
- Transmission Rebuild: Complete overhaul of the transmission, involving disassembly, inspection, and replacement of all worn or damaged components.
- Routine Maintenance: Regular transmission service and fluid changes to prevent future problems and ensure optimal performance.
Dedicated to Customer Satisfaction
At Allstate Transmission Repair, customer satisfaction is our top priority. We take pride in providing personalized attention, clear communication, and transparent estimates. Our highly trained service advisors will walk you through the process, answer your questions, and provide regular updates throughout the repair.
A Team of Experts
Led by experienced General Manager Nicole Wilson, our team includes two skilled Service Advisors: Mitch and Nicole Wilson. With over 50 years of combined experience in the automotive and transmission repair industry, they are highly adept at resolving customer concerns, explaining technical issues in clear terms, and ensuring a seamless repair experience.
Commitment to Excellence
We are committed to continuous improvement and utilize the latest industry technology, training resources, and diagnostic equipment to stay at the forefront of transmission repair. We are proud to be an authorized service center for various manufacturers and have earned numerous awards for our customer service and workmanship.
Transmission Repair Experiences
Mixed Reviews on Transmission Repair
Some customers have had negative experiences with transmission repair at this shop, citing issues with work quality and transparency. On the other hand, many customers have had positive experiences with the shop, praising their honesty, quality of work, and exceptional customer service.
Negative Experiences
Some customers have reported issues with transmission repairs not being done correctly, resulting in additional costs and inconvenience. One customer reported being charged $5,000 for a transmission rebuild that still didn't work properly, while another customer was unhappy with being charged $125 just to check the transmission.
Positive Experiences
Many customers have praised the shop for their honesty, quality of work, and exceptional customer service. Some customers have reported being treated very well, with the shop going above and beyond to ensure their satisfaction. The staff has been commended for being transparent, keeping customers updated on the status of their repairs, and standing behind their work.
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