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At On Call Towing, we take pride in our long history of providing fast, efficient, and affordable auto repair, towing, and roadside assistance services to the residents of Austin, TX, and its surrounding areas. We are fully bonded and insured, and our staff consists of professional dispatchers, mechanics, and technicians who were trained to promptly and safely fix problems ranging from a simple jump-start to a heavy-duty tow. Our team is committed to providing exceptional customer service, and we strive to be the go-to service for drivers in Austin and its environs.
Our Services
We offer an extensive range of towing and roadside assistance services, including wrecker service, heavy-duty towing, cheap tow truck service, tow truck service, flatbed towing, tow dolly, emergency towing, oil change, long-distance towing, accident removal, roadside assistance, battery jump-start and installation, flat tire change, gas service, on/off-road winching, lockout services, motorcycle towing, and more. Our goal is to provide comprehensive services that cater to all your auto repair, towing, and roadside needs.
Our team of professional technicians and mechanics are trained to handle a wide range of issues, from simple problems like dead batteries, empty fuel tanks, and flat tires, to more complex issues like accidents and mechanical failures. We understand the frustration and inconvenience of being stranded on the side of the road, which is why we're committed to providing timely and efficient services to get you back on the road as quickly as possible.
Our Promise
At On Call Towing, we promise to provide fast, efficient, and affordable services that meet the highest standards of quality and customer satisfaction. Our team is dedicated to providing exceptional customer service, and we strive to build long-term relationships with our clients. We understand that breakdowns are inconvenient and frustrating, which is why we're committed to providing timely roadside assistance and towing services to get you back on the road as quickly as possible.
Towing Services
One Call Towing seems to have a mixed bag of experiences. While some customers have had positive interactions with the company, others have had disappointing and frustrating experiences.
Positive Experiences
Most customers who left 5-star reviews praised the company's professionalism, efficiency, and affordability. Some mentioned that they received punctual service, with drivers arriving within minutes or taking the time to assist with specific issues, such as changing a tire or jump-starting a car.
Negative Experiences
On the other hand, some customers were left unhappy with their experience. Some mentioned high prices, poor communication, and delays. One customer reported being charged for a service that was supposed to take only 30 minutes, but ultimately took an hour and a half. Another customer had their car lost and was unable to track it down, leading to additional stress and inconvenience.
Battery Services
One customer who received battery services reported being charged too much for the service, and another mentioned a negative experience with a mechanic who did a poor job of fixing a coolant hose issue.
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