Quality Car Care You Can Trust
At Lilburn Auto Center, we are dedicated to providing top-notch car care services to the residents of Lilburn, GA, and surrounding areas. As a family-owned business, we take pride in our commitment to honesty, professionalism, and excellence in everything we do. With over 30 years of experience, our ASE-certified technicians are equipped to handle all major and minor repairs on foreign and domestic vehicles.
Our state-of-the-art facility is equipped with the latest automotive technology, allowing us to provide a wide range of services, including preventative maintenance, transmission service, fuel/air induction clean-up, air conditioning service, cooling system service, engine repair, and more. We understand that your vehicle is a significant investment, and that's why we treat each customer's vehicle as if it were our own.
As a certified NAPA AutoCare Center and AAA-certified shop, we offer the benefits of an established national entity while maintaining the personal touch of a family-owned business. Our team is dedicated to providing exceptional customer service, ensuring that you feel comfortable and confident in the care of your vehicle.
Our Services
At Lilburn Auto Center, we offer a comprehensive range of services designed to keep your vehicle running smoothly and efficiently. Our services include:
- Preventative maintenance
- Transmission service
- Fuel/air induction clean-up
- Air conditioning service
- Cooling system service
- Engine repair
- Fleet services
- Warranty service capabilities
- BG protection plan
- National warranty promotions
We also offer a range of specialty services, including electronic testing, exhaust systems, breather filter, chassis lube, oil change and lube, vehicle fluids, extended warranties, emission testing and repairs, and more.
Our Commitment
At Lilburn Auto Center, we are committed to providing exceptional car care services that meet the highest standards of quality and excellence. Our team of experienced technicians is dedicated to staying up-to-date with the latest automotive technology and techniques, ensuring that your vehicle receives the best possible care.
We understand the importance of building trust with our customers, and that's why we offer a range of guarantees and warranties on our services. Our goal is to provide you with peace of mind, knowing that your vehicle is in good hands.
Overall Experience
The reviews for Lilburn Auto Center are mixed, with some customers expressing satisfaction with the service they received, while others had negative experiences.
Efficient and Friendly Service
Some customers praised the efficient and friendly service they received from the staff at Lilburn Auto Center. Reviews mentioned that the employees were knowledgeable, courteous, and went the extra mile to help customers. For example, one reviewer mentioned that the staff was able to diagnose and repair their vehicle quickly, and provided helpful advice on how to maintain their car.
Quality Work and Professionalism
Long-time customers of Lilburn Auto Center praised the quality of work and professionalism of the employees. One reviewer mentioned that they had been using the center for over 20 years and were extremely satisfied with the service.
Mixed Reviews
However, other reviewers had negative experiences with Lilburn Auto Center. Some mentioned that the center was not able to diagnose or repair their vehicle correctly, or that they were not provided with accurate information about the work that needed to be done. For example, one reviewer mentioned that the center diagnosed their vehicle with a bad battery, radiator, and thermostat, but ultimately found that the real issue was an oil leak.
Lack of Expertise
Some reviewers questioned the expertise of the staff at Lilburn Auto Center, citing examples of incorrect diagnoses or repairs. One reviewer mentioned that the center was unable to find or identify a massive oil leak in their vehicle, despite being told that it was not a drop of oil that was leaking.
Cautionary Warnings
One reviewer warned other customers to be cautious when dealing with Lilburn Auto Center, especially single women, due to the risk of being taken advantage of.
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