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Welcome to Global Auto Solutions, your premier destination for high-quality auto repair services in Lawrenceville, GA. Our team of certified technicians is dedicated to providing exceptional service, unparalleled expertise, and a commitment to excellence in every aspect of our work. Our state-of-the-art facility is equipped with the latest tools and technology to ensure that your vehicle receives the best possible care.
Our Mission
At Global Auto Solutions, we pride ourselves on being more than just a repair shop. We're a team of passionate individuals who are dedicated to building long-lasting relationships with our customers, founded on trust, honesty, and a commitment to excellence. Our goal is to not just meet your expectations, but to exceed them by providing top-notch service that's fair, honest, and reliable.
Our Services
We offer a comprehensive range of services designed to cater to all your vehicle's needs. From routine maintenance to complex repairs, our team of experts is equipped to handle it all. Our services include:
- General Auto Repair: We provide high-quality service for all makes of cars, trucks, SUVs, and recreational vehicles.
- Scheduled Maintenance: We help prevent long-term and costly problems with your vehicle by keeping up with its preventative maintenance schedule.
- Custom Performance: We customize and transform common vehicles to each individual's personal preference of sound, look, and feel.
- European Vehicle Service: We provide thorough diagnostic and repair services for import European vehicles, including luxury models not serviced elsewhere.
- Maintenance Services: We offer a range of maintenance services, including oil changes, tune-ups, brake service, clutch repairs, air conditioning, and more.
Our Values
At Global Auto Solutions, we're committed to upholding the highest standards of quality, integrity, and customer satisfaction. Our daily values and Code of Ethics include:
- Commitment: We're dedicated to providing exceptional service and exceeding our customers' expectations.
- Dependability: We're reliable, trustworthy, and committed to building long-lasting relationships.
- Education: We're committed to ongoing education and training to stay up-to-date with the latest technologies and techniques.
- Honesty: We're transparent and honest in all our dealings, ensuring that our customers receive the best possible service.
- Thoroughness: We're meticulous and thorough in our work, ensuring that every vehicle that leaves our shop is safe, reliable, and performs at its best.
- Trustworthiness: We're committed to earning and maintaining our customers' trust, ensuring that they feel confident and secure in our ability to deliver exceptional service.
Why Choose Us
At Global Auto Solutions, we're proud to offer a unique blend of expertise, experience, and exceptional customer service. Our team is dedicated to providing a hassle-free experience that's convenient, reliable, and affordable. We're committed to building long-lasting relationships with our customers, and we look forward to serving you.
Poor Quality and Untrustworthy Service
Several customers have shared their disappointing experiences with Global Auto Solutions. One reviewer gave the shop 1 star, stating that they spent $4,000 to repair their Ford F-150, but the truck drove poorly after a few months. Another reviewer also gave 1 star, claiming that the shop uses used or fake parts, has horrible customer service, and engages in dishonest methods to repair cars. The reviewer shared a shocking discovery about a used part being installed in their luxury SUV, which was not mentioned by Global Auto Solutions during the oil change.
Exceptional Service and Honest Mechanics
On the other hand, several reviewers praised Global Auto Solutions for providing excellent service and honest mechanics. One reviewer gave 5 stars, stating that Mike at Global Auto is fantastic and provides timely updates, recommendations, and fair pricing. Another reviewer gave 5 stars, complimenting Michael for being thorough, honest, and going the extra mile to ensure customer satisfaction.
Overall Experience
Despite the positive reviews, the overall experience of Global Auto Solutions seems to be mixed. While some customers have had exceptional service, others have reported poor quality and untrustworthy service. It is essential for potential customers to weigh the pros and cons and make an informed decision.
