Trust us to keep your vehicle running smoothly.
Pike Street Auto Repair is a full-service shop dedicated to providing expert auto and light truck repair and maintenance services to customers in Lawrenceville and surrounding areas. Our team of highly trained and certified technicians are committed to delivering top-notch service, ensuring your vehicle is reliable, safe, and running smoothly.
Our Mission
Our mission is to provide exceptional auto repair and maintenance services, built on a foundation of trust, transparency, and customer satisfaction. We strive to build long-term relationships with our customers, earning their loyalty and trust through our commitment to excellence.
Our Services
At Pike Street Auto Repair, we offer a wide range of services to cater to your vehicle's needs. From routine maintenance such as oil changes, tire rotations, and brake pad replacements, to complex repairs like transmission overhauls and engine diagnostics, our team is equipped to handle it all. We also provide specialized services like smog and emissions testing, suspension and steering system repairs, and air conditioning maintenance.
Our Commitment
We are committed to providing our customers with an exceptional experience, from the initial consultation to the final service. Our team takes the time to explain every job, providing you with an estimate in advance, and ensuring you understand the work being done on your vehicle. We use only the right parts for your vehicle, and our technicians are trained to repair your vehicle - old or new - the first time around.
Convenience
At Pike Street Auto Repair, we understand the importance of convenience. That's why we offer online appointment scheduling, service reminders, and a customer portal to keep you informed about your vehicle's maintenance schedule. We also provide financing options through Synchrony, allowing you to pay for your repairs over time.
Our Promise
At Pike Street Auto Repair, we promise to provide you with exceptional service, built on a foundation of trust, transparency, and customer satisfaction. We look forward to serving you and your vehicle.
Overall Experience
The majority of customers have had a positive experience with Pike Street Auto Repair, praising their honesty, professionalism, and quality of work.
Honesty and Professionalism
Many customers have praised the honesty and professionalism of the staff, particularly William and Adam, who have been commended for their customer service and willingness to explain the repair process.
Quality of Work
Customers have reported being satisfied with the quality of work, with many mentioning that their vehicles have been fixed correctly and efficiently.
Reasonable Pricing
Several customers have mentioned that the prices are reasonable and competitive, with some even stating that they were able to save money compared to other repair shops.
Communication Issues
A few customers have mentioned issues with communication, including being talked down to or ignored when asking questions.
Pricing Discrepancies
Some customers have reported discrepancies in pricing, with one customer mentioning that they were quoted a high price for a repair that was later found to be much cheaper.
Unwillingness to Compromise
One customer reported feeling frustrated with the lead mechanic's unwillingness to compromise or explain the repair process.