Clean, Prep, and Restore Your Floor with the Best - Every Time!
Our Mission
At Your Floor Doctor, we are dedicated to providing unparalleled quality and professionalism in the flooring industry. Our mission is to deliver exceptional service and unparalleled results, using only the latest materials and state-of-the-art equipment. Our commitment to quality and customer satisfaction ensures that our customers receive the best possible products and craftsmanship in the industry. Our highly trained and experienced professionals work closely with our customers to understand their unique needs and preferences, tailoring our services to meet their specific requirements.
Residential Services
At Your Floor Doctor, we understand the importance of creating a warm and welcoming living space that reflects your personal style. Our residential services include:
- Clean, Prep, and Restore (CPR): Our CPR process involves deep cleaning, sanding, and refinishing to restore the natural beauty and shine of your hardwood floors.
- Hardwood Flooring Installation and Repairs: We offer expert installation and repair services for all types of hardwood flooring, including exotic and domestic species.
- Sanding and Refinishing: Our team uses the latest dustless and containment sanding equipment to achieve a flawless finish.
- Epoxy Floor Coating: We provide custom epoxy floor coatings for interior, exterior, and industrial settings.
- Custom Tile and Stone Installations: Our experts install tile and stone on all floors, walls, kitchens, baths, and showers.
- Natural Stone Surrounds: We create beautiful natural stone surrounds for fireplaces and other areas.
- Full Carpet Installation: Our team installs and repairs carpet in residential settings.
- Floor Coatings for Basements and Garages: We apply epoxy floor coatings to protect and enhance the appearance of your basement and garage floors.
- Flooring Product Sales: We offer a wide range of flooring products, including hardwood, carpet, laminates, tiles, and stone.
Commercial Services
At Your Floor Doctor, we understand the importance of creating a professional and welcoming workspace that reflects your business's image. Our commercial services include:
- Clean, Prep, and Restore (CPR): Our CPR process involves deep cleaning, sanding, and refinishing to restore the natural beauty and shine of your commercial hardwood floors.
- Hardwood Flooring Installation and Repairs: We offer expert installation and repair services for all types of hardwood flooring, including exotic and domestic species.
- Sanding and Refinishing: Our team uses the latest dustless and containment sanding equipment to achieve a flawless finish.
- Custom Natural Stone and Ceramic Tile Installations: Our experts install tile and stone on all floors and walls in commercial settings.
- Floor Grinding and Polymer Industrial Floor Coatings: We apply durable and long-lasting floor coatings for industrial settings.
- Full Carpet and Carpet Base Installation: Our team installs and repairs carpet in commercial settings.
- Sales of Flooring Products: We offer a wide range of flooring products, including hardwood, carpet, laminates, tiles, and stone.
Conclusion
At Your Floor Doctor, we pride ourselves on providing exceptional service, superior craftsmanship, and unparalleled quality in the flooring industry. Whether you're looking to restore the beauty of your residential hardwood floors or create a professional and welcoming workspace, we're here to help. Explore our services and expertise today!
Quality of Work
The majority of the reviews highlight the excellent work done by The Floor Doctor. Most customers were extremely satisfied with the finished product, praising the quality of work, attention to detail, and professionalism of the team. Specifically, several reviewers mention the high-quality materials used, excellent stain choices, and flawless blending of repaired sections.
Some customers mentioned minor issues, such as delays or communication breakdowns. However, these were largely addressed and resolved through excellent customer service and open communication.
Customer Service
The Floor Doctor's customer service has been praised by many reviewers, who appreciate the team's professionalism, punctuality, and helpfulness. Customers are impressed with the attention to detail and the willingness to address any concerns or issues that arise during the project.
However, there are a few reviews that express disappointment with the customer service. Some customers felt ignored or neglected, resulting in frustration and a lack of trust.
Communication
Effective communication is crucial for a successful project, and The Floor Doctor seems to have hit the mark in this regard. Most reviewers mention that the team was responsive, clear in their communication, and kept them updated throughout the process.
In some cases, however, communication breakdowns led to misunderstandings and delays.
Price
Pricing seems to be a competitive aspect of The Floor Doctor's services. Most customers found the pricing to be fair and reasonable, considering the high-quality work and materials used.
Only a few reviewers mentioned feeling nickel-and-dimed or taken advantage of, but these issues were generally minor and did not detract from their overall satisfaction with the finished product.
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