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Protecting Your Assets, Building Lasting Relationships

Located in Columbus, Nebraska, Hometown Insurance Group has proudly served the community for over 50 years. As a trusted independent insurance agency, we work with you to tailor plans that meet your unique needs and budget.

Our Expertise

Our team of experienced professionals offers a comprehensive range of insurance services, including:

Personal Insurance

  • Home insurance
  • Auto insurance
  • Life & health insurance
  • Recreational insurance

Business Insurance

  • Business insurance to protect your investments and operations

Specialty Insurance

  • Agricultural insurance for your farm equipment and assets
  • Commercial insurance for various industries

People Matter

We believe in building genuine relationships with our clients. Our dedicated team is committed to providing exceptional customer service, ensuring a smooth and personalized experience throughout the process.

What Sets Us Apart

  • Independent Representation: We work for you, not the insurance companies. This independence allows us to negotiate on your behalf for competitive rates and tailored coverage.
  • Local Expertise: As a local agency, we understand the unique risks and challenges faced by Nebraskans. We tailor our recommendations to the needs of our community.
  • Personalized Attention: We take the time to understand your individual needs and goals. This personalized approach ensures that you get the right coverage at the right price.

Join our growing family of satisfied customers

Our clients appreciate our responsiveness, transparency, and commitment to finding them the best possible insurance solutions.

Reviews
Positive: The agency has a reputation for providing excellent customer service, competitive quotes, and friendly and informative staff.
Negative: The agency has been criticized for its lack of professionalism and responsiveness, overcharging, and poor customer service.

Positive Experiences

Many reviewers have had positive experiences with Hometown Insurance Agency, praising their friendly and informative staff, competitive quotes, and excellent customer service. Several reviewers have mentioned that they have been with the agency for a long time and plan to continue their business with them. The agency's representatives are described as helpful, polite, and quick to assist with any questions or concerns.

Negative Experiences

On the other hand, a few reviewers have had negative experiences with the agency. One reviewer was unhappy with the agency's professionalism and responsiveness, stating that they never returned calls and had to wait until 10 am to get assistance. Another reviewer was dissatisfied with the agency's value for money, claiming that they were overcharged and had to pay extra for services. Additionally, one reviewer reported that the agency's staff ignored their calls and did not respond to their concerns.

Comparison of Policies

Some reviewers have mentioned that they received competitive quotes from the agency, which helped them save money on their insurance premiums. One reviewer even mentioned that their agent saved them nearly $600 per 6 months with the same coverage.

Conclusion

Overall, the reviews suggest that Hometown Insurance Agency has a mixed reputation, with some reviewers having excellent experiences and others having negative ones. While the agency has its strengths, such as friendly and informative staff, competitive quotes, and excellent customer service, it also has room for improvement, such as improving its professionalism and responsiveness.

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