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About Me
I'm Justin Kenney, your local State Farm Insurance agent in Columbus, Nebraska. I've been helping individuals and families in the community protect what matters most through personalized insurance and financial services for over 25 years. I take great pride in providing exceptional customer service and building strong relationships with my clients. My goal is to be your trusted advisor and guide you through every step of the insurance process.
My Vision
My vision is to empower my clients to make informed insurance decisions by offering personalized plans that fit their unique needs. I believe in building relationships built on trust and transparency. My team and I are committed to providing friendly, local customer service 24/7.
Products and Services
I provide a comprehensive range of insurance products to meet all your needs, including:
Auto Insurance
- Personalized plans to fit your driving habits and budget
- Protection for your car, truck, motorcycle, or other vehicles
- Safe driving discounts and discounts for bundling multiple policies
- Comprehensive and collision coverage options
Homeowners Insurance
- Protection for your home from unexpected events like fires, floods, or theft
- Coverage for your personal belongings and valuables
- Guaranteed replacement cost and additional living expenses options
Recreational Vehicle Insurance
- Comprehensive coverage for your motorcycle, motorhome, camping trailer, boat, or off-road vehicle
- Protection for your recreational equipment from damage, theft, or breakdown
Renters Insurance
- Protection for your personal belongings from loss or damage in your rented home or apartment
- Coverage for valuable items like electronics, clothes, and furniture
- Affordable protection designed specifically for renters
Our Commitment
At Justin Kenney State Farm Insurance, we are dedicated to helping you protect what matters most. Our team will work with you to create a personalized insurance plan that meets your unique needs and budget. We are committed to providing you with exceptional service and personalized attention every step of the way.
Disappointing Experiences
The reviews reveal a mixed bag of customer experiences with State Farm insurance. On one hand, Satisfied Customers share their positive encounters with the company. For instance, Author Clarence Sparacino praises the wonderful ladies in the office, who helped him cancel an unwanted policy and answered his questions about his policies. Similarly, Author Andy Borer had a great experience with the knowledgeable staff, who answered all his questions about auto and home insurance, leading him to switch to State Farm.
On the other hand, Frustrated Customers share their disappointing encounters with the company. Author Brenda Griesman expresses her dissatisfaction with the lack of communication during the transfer of her auto insurance from Ohio to Arizona. She reports difficulty in getting responses to her emails and is concerned about the current coverage on her car. Author Tim Possum had a poor experience, feeling harassed on the phone and uncomfortable during a meeting at the office. He was pressured to buy a policy and felt interrogated by the agent.
What It Means
While some customers had positive experiences with State Farm, others were frustrated with the company's communication and sales tactics. It is essential for the company to address these concerns to improve customer satisfaction and loyalty.
