Your Partner in Home Improvement
At S&V Hardware, we understand the satisfaction that comes from completing a task and enjoying the results. As a trusted hardware store in New York City, we strive to provide top-quality products and exceptional services to help our customers bring their home improvement projects to life. Our store stocks a vast array of plumbing and electrical supplies, lumber, paint supplies, building supplies, cleaning and janitorial supplies, and more. Whether you're a real estate professional, DIY enthusiast, or simply a homeowner, we cater to your needs by offering specialized materials and supplies for projects of all types and sizes.
Our Commitment to Excellence
At S&V, we take pride in our knowledgeable employees who are always ready to answer your questions and provide expert advice to improve your confidence before tackling a job. We understand that home improvement projects can be quite involved, even for the most experienced individuals. That's why we offer convenient services like key cutting, glass cutting, knife sharpening, wood cutting, paint matching, window screen repair, and tool rentals to make your life easier. Our goal is to provide a one-stop-shop experience where you can find everything you need to succeed, no matter the scope of your project.
Our History
Since our establishment, New York residents have depended on us to provide specialized materials and supplies for projects of all types and sizes. We've built a reputation for exceptional customer service, competitive pricing, and a vast selection of products from top brands like Austin Air and Benjamin Moore paint. Our commitment to excellence has earned us a loyal customer base, and we're dedicated to continuing to serve our community with the highest level of expertise and professionalism.
Our Services
We offer a range of services designed to make your home improvement projects easier and more convenient. Our services include:
- Key Cutting: Duplicate or replace your keys quickly and accurately with our reliable and efficient key cutting services.
- Glass Cutting: Get precise glass cutting services for your windows, doors, or any other project.
- Knife Sharpening: Restore your kitchen knives' sharpness and enhance their performance with our professional knife sharpening services.
- Wood Cutting: Get lumber cut to size for your project, and more.
We also offer convenient local delivery service and tool rentals to make your life easier. Our NYC shop accepts cash and major credit cards for payment.
Customer Service
The experience with customer service at S&V True Value Hardware is quite mixed. Some reviewers have reported positive interactions with staff, describing them as "very attentive", "experienced", "professional", and "helpful". On the other hand, some reviewers have had negative experiences, describing staff as "rude", "hostile", and "impatient".
Product Quality and Selection
Reviewers have described the store's product selection as "good quality", "everything you need", and "extensive". The prices have been described as "higher" than some other local hardware stores, but still considered "fair" for the area.
Areas for Improvement
Some reviewers have noted issues with card processing at the register, with one reviewer describing it as "terrible". Another reviewer had a poor experience with the owner's response to an email, which led them to post a warning to others.
Overall Experience
Reviewers have generally described S&V True Value Hardware as a unique, old-fashioned neighborhood hardware store with knowledgeable staff and a wide range of products. However, there have been some negative experiences that may have affected the overall rating.
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