Protecting what matters most, one policy at a time.
At Betsy Thomas Ins Agency Inc, we understand the importance of having the right insurance coverage to protect what matters most. As a State Farm Insurance Agent, I am dedicated to providing personalized service and expert guidance to help you navigate the complex world of insurance.
Our Story
With years of experience in the insurance industry, I have built a reputation for providing exceptional customer service and tailored insurance solutions to individuals, families, and businesses in Roanoke, VA, and surrounding areas. My team and I are committed to helping you find the right insurance products to fit your unique needs and budget.
Our Services
We offer a wide range of insurance products, including auto, homeowners, condo, renters, personal articles, business, life, health, and pet insurance. Additionally, we provide other financial products, such as banking, mutual funds, and annuities. Whether you're looking for personal or commercial insurance, we have the expertise and resources to help you protect your assets and achieve your long-term goals.
Our Mission
At Betsy Thomas Ins Agency Inc, our mission is to provide exceptional service, expert guidance, and personalized insurance solutions to our clients. We strive to build long-lasting relationships with our clients, and we are committed to helping you achieve your goals and protect what matters most.
Our Team
Our team is led by Betsy Thomas, a seasoned insurance professional with over 20 years of experience in the industry. Betsy holds the Chartered Financial Consultant (ChFC) and Chartered Life Underwriter (CLU) designations from The American College. She is a graduate of the University of Georgia and has been recognized for her exceptional service and commitment to her clients.
Why Choose Us
At Betsy Thomas Ins Agency Inc, we pride ourselves on our exceptional customer service, personalized approach, and expertise in the insurance industry. We take the time to understand your unique needs and provide tailored insurance solutions to help you achieve your goals. Whether you're looking for personal or commercial insurance, we have the knowledge and resources to help you protect what matters most.
Overall Experience
The majority of reviewers had a positive experience with Betsy Thomas State Farm, praising the team's knowledge, efficiency, and friendliness. Many reviewers mentioned that the agents went above and beyond to explain policies and answer questions, making them feel like part of the family.
Positive Comments
- The team is knowledgeable, efficient, and friendly.
- Agents are patient and willing to explain policies in detail.
- The office provides great customer service and competitive rates.
- The staff is professional, kind, and compassionate.
- Claims are handled promptly and efficiently.
Negative Comments
- A few reviewers had negative experiences, citing issues with claims denial, aggressive marketing tactics, and miscommunication.
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