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At Banks Insurance Agency, we pride ourselves on our commitment to providing top-notch insurance services to our clients in Roanoke, Virginia, and surrounding areas. With over 30 years of experience, we have built a reputation for excellence in the insurance industry. Our team of knowledgeable agents is dedicated to helping you find the right coverage for your business, home, auto, and life, ensuring that you are protected and secure.
Our History
From its formation in 1988, Banks Insurance Agency has focused on building and improving the foundation on which long-term relationships are created. We have made it our business to take care of you by providing the products you need and the excellent service you expect. Over the years, we have expanded our services to include a broad range of insurance products, allowing us to provide coverage for all seasons of your life.
Our Services
At Banks Insurance Agency, we offer a wide range of insurance services, including:
- Business Insurance: We help you keep your business, employees, and investments safe and secure.
- Home Insurance: Our home insurance policies provide coverage for your home and personal property, giving you peace of mind.
- Auto Insurance: If you get into an accident, you can count on our agency to get you back on the road fast.
- Life Insurance: We help you navigate your options and find the right policy for you.
Why Choose Banks Insurance?
Our philosophy of service continues today, and we have made it our business to take care of you by providing the products you need and the excellent service you expect. We offer a broad range of reliable insurance and financial products, which allows us to provide coverage for all seasons of your life. Find out why more people in Roanoke, Virginia, choose Banks Insurance Agency.
Our Agents
Our insurance agents are committed to maintaining a high standard of excellence and establishing a strong relationship of mutual trust and service to each of our clients. We offer personal attention, full-time professional service, competitive pricing, and a broad range of insurance products to meet your needs.
Overall Experience
The reviews for Banks Insurance Agency are overwhelmingly positive, with all authors giving the agency a 5-star rating. The reviewers praise the agency's friendly and sincere staff, competitive quotes, and excellent customer service.
Staff and Customer Service
The agency's staff is praised for being cordial, professional, and knowledgeable. Reviewers mention specific agents, such as Tavie Choate, Kristina Peake, and Chris Allen, who provided exceptional service. Many reviewers mention the ease of getting in touch with the agency, with one reviewer stating that it's "always easy to get humans on the phone, same people too-local office!"
Policy and Coverage
Reviewers praise the agency's quotes, stating that they offered better coverage at a better price. One reviewer mentions that the agency helped them save several hundred dollars on their insurance policies.
Long-term Relationships
Several reviewers have been working with the agency for a long time, with one reviewer stating that they've been with Erie Insurance for 20 plus years and have had zero issues. Reviewers appreciate the agency's attention to their concerns and willingness to answer questions.
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