Protecting your tomorrow, today.
At Nixon-Envision Insurance Group, we understand that finding the right insurance coverage can be overwhelming, which is why we're dedicated to providing personalized service to our clients. Our experienced team of insurance professionals will work closely with you to understand your unique needs and provide you with the most comprehensive coverage options available.
Our Story
Established in 1964, Nixon Insurance Agency has been a part of the Central Illinois community for almost 60 years. We expanded our footprint in Central Illinois by opening our Morton location in 2021. In 2023, we made the decision to join the Envision Insurance Group, allowing us to provide even more resources and options to our valued clients. While the name on the door may have changed, our dedication to our customers remains the same.
Our Mission
Our goal is to provide protection to families and businesses throughout Illinois and surrounding states. We represent a carefully selected group of sound and reputable insurance companies, and we place your policy with the company offering the best coverage at a competitive premium. Our state-of-the-art online agency management system helps us stay up-to-date with the ever-changing insurance landscape, ensuring that you receive the best possible service.
Our Services
We offer a wide range of insurance services, including:
- Auto Insurance: Protect yourself and your vehicle with our comprehensive auto insurance coverage.
- Homeowners Insurance: Safeguard your home and personal belongings with our homeowners insurance options.
- Recreational Insurance: Enjoy your recreational vehicles and toys with confidence, knowing you're protected with our recreational insurance coverage.
- Umbrella Insurance: Get additional liability protection with our umbrella insurance options.
- Life Insurance: Plan for your family's future with our life insurance coverage.
- Health Insurance: Protect your health and wellbeing with our health insurance options.
- Business Insurance: Safeguard your business with our commercial insurance coverage.
Why Choose Us
At Nixon-Envision Insurance Group, we're committed to providing exceptional customer service, expert guidance, and personalized attention to help you navigate the complex world of insurance. Our experienced team will work closely with you to understand your unique needs and provide you with the most comprehensive coverage options available.
Customer Service Experience
The reviewers had varying experiences with the customer service of Nixon Insurance. On the negative side, one reviewer, Thomas Johnson, had a difficult time getting in touch with the agent and had to wait until the next day to receive a response. He also had an issue with his insurance cancellation, which was not handled promptly.
On the positive side, many reviewers praised the customer service of Nixon Insurance. They described the staff as caring, respectful, and thoughtful. The reviewers appreciated the personalized attention they received, and some even mentioned the owner, Chad, by name. The staff was described as knowledgeable, courteous, and helpful.
Agents' Responsiveness and Communication
Thomas Johnson's review highlighted the issue of responsiveness, as he had to wait a day to receive a response to his calls. However, other reviewers did not mention any issues with communication. In fact, some reviewers praised the agents' prompt response to their needs, including claims processing.
Insurance Coverage and Rates
Several reviewers appreciated Nixon Insurance's efforts to find the lowest and best rates for their clients. The reviewers mentioned that the agents took the time to understand their insurance needs and found the cheapest and best insurance options for them.
Overall Experience
Most reviewers had a positive experience with Nixon Insurance, praising the agents' customer service, knowledge, and responsiveness. They appreciated the personalized attention and the efforts to find the best insurance options for their needs.
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