Accelerating Health, Empowering Communities
At Alivio Medical Center, we are dedicated to providing quality, cost-effective healthcare to underrepresented communities, regardless of insurance, immigration status, or ability to pay. Our mission is to promote the care and well-being of mothers, babies, and families through a wide range of healthcare services.
Our Services
We offer a comprehensive range of healthcare services, including primary care services with an emphasis on maternal and child health. Our providers are trained to address the unique needs of our community, providing culturally competent care that takes into account the language, culture, and social determinants of health that affect our patients.
Our services include:
- Primary Care: We provide routine check-ups, vaccinations, and health screenings to patients of all ages.
- Adult & Family Medicine: Our providers offer care for adults and families, including routine check-ups, health screenings, and treatment for common illnesses.
- Pediatrics: Our pediatricians provide care for infants, children, and adolescents, including routine check-ups, vaccinations, and treatment for common childhood illnesses.
- Dentistry: We offer comprehensive dental care, including routine cleanings, fillings, and extractions.
- OB/GYN & Midwifery: Our providers offer prenatal care, delivery, and postpartum care for women, as well as routine check-ups and screenings for women's health.
- Behavioral & Mental Health: We offer counseling, therapy, and mental health services to individuals and families.
- Nutritional Wellness: Our registered dietitians provide personalized nutrition guidance and counseling to help patients achieve optimal health.
- COVID-19 Care: We offer testing, treatment, and vaccination for COVID-19.
- Immediate Care: Our Immediate Care Center provides treatment for common conditions and illnesses that are not life-threatening but demand quick attention.
- Family Planning: Our providers offer counseling, testing, and treatment for reproductive health issues, including pregnancy testing, abortion counseling, and prenatal care.
- HIV Prevention: We offer testing, counseling, and treatment for HIV and other sexually transmitted infections.
Our Locations
We have medical, dental, and school-based health centers in Chicago and the western suburbs. Our six health centers are conveniently located to serve our community, offering a range of healthcare services under one roof.
Our Commitment
At Alivio Medical Center, we are committed to providing quality, patient-centered care that is culturally competent and accessible. We strive to eliminate language barriers, reduce healthcare disparities, and promote health equity for our community. We believe that everyone deserves access to quality healthcare, regardless of their background, insurance status, or ability to pay.
Get Involved
Get involved with Alivio Medical Center by staying informed about our services, events, and news. Follow us on social media and sign up for our newsletter to stay up-to-date on the latest news and updates from our community.
Communication and Staff
The reviews highlight several issues with the clinic's communication and staff. Sydney O'Roarke, a long-time patient, expresses frustration with the clinic's lack of communication, citing instances of delayed medication and misunderstandings due to a call center. She also criticizes the rude behavior of some employees, specifically the girls working at the urgent care, who are described as "extremely rude, immature, and unprofessional." Anna's experience is similar, with issues with scheduling and receptionist unresponsiveness.
Quality of Care
Manuel Paez expresses dissatisfaction with the clinic's treatment of his infection, noting that a previous prescription did not work and that he was asked to return for another consultation. Kevin Lopez had a concerning experience with delayed diagnosis and treatment, ultimately requiring hospitalization.
Long-Term Patient Experience
Sydney O'Roarke shares a disappointing experience as a long-term patient, detailing numerous issues with communication and staff behavior. This suggests a lack of care and attention over time, exacerbating her frustrations.
