Transforming Lives, One Care at a Time
Who We Are
Royal Home Care LLC is a home care agency proudly serving the Alexandria, Virginia, area. We are a team of passionate professionals dedicated to providing compassionate and reliable care to individuals in their own homes. Our mission is to empower our clients to live their lives with dignity and independence.
Our team is composed of licensed nurses, certified caregivers, and experienced professionals who are committed to providing personalized care that meets each client's unique needs. We believe in building strong relationships with our clients and their families, and we are committed to exceeding expectations.
What We Do
We offer a comprehensive range of services designed to meet a variety of needs, including:
**Skilled Nursing Services
Our experienced nurses provide skilled care for a range of health conditions, such as wound care, medication management, and pain control.
**Personal Care
Our compassionate caregivers assist with daily activities such as bathing, dressing, and eating, ensuring clients maintain their independence and dignity.
**Respite Care
For primary caregivers, we offer respite care that allows them to take breaks from their caregiving responsibilities, ensuring they can maintain their own physical and emotional health.
**Companionship
We provide companionship and conversation to reduce feelings of isolation and loneliness.
Our Commitment
We are dedicated to:
- Providing compassionate and personalized care
- Delivering quality care that meets individual needs
- Working collaboratively with clients and their families
- Maintaining open communication and transparency
- Respecting our clients' privacy and dignity
Contact Us Today
To learn more about how Royal Home Care LLC can support you or a loved one, please contact us today to schedule a consultation. We look forward to hearing from you and discussing your individual needs.
Experience with the Company
The reviewer, Cathy Johnson, had a poor experience with the company, giving it a 1-star rating. Over a 3-week period, she was assigned to work with three separate aids, but spent most of the time without an aid or with ones that were unprofessional. Two of the aids had limited English proficiency, requiring family members to translate for them. Additionally, one of the aids spent more time talking about her low wages and job hunting than focusing on her work.
Difficulties with Communication
The communication issues started with limited English spoken by the aids, which was frustrating and affected the quality of work. This made it challenging for Cathy to get the help she needed, leading to a negative experience.
Unprofessional Attitude
Furthermore, the aids lacked a professional demeanor, which further added to Cathy's dissatisfaction. The poor work environment and lack of professionalism from the aids made it difficult for Cathy to complete her tasks efficiently.
Overall Poor Experience
In summary, Cathy's experience with the company was marked by poor communication, unprofessional attitude, and lack of effectiveness. This led to a frustrating and unsuccessful collaboration.
