Revolutionizing Health and Well-being in the United States
At Joerns Healthcare, we understand that simplifying care is a top priority for healthcare professionals and patients alike. For over 130 years, we have been dedicated to delivering clinically effective and safe patient care solutions that cater to the ever-changing needs of the healthcare industry. Our commitment to innovation, quality, and customer satisfaction has enabled us to become a leading partner in long-term post-acute care (LTPAC).
The Power to Simplify Care, Anywhere
We believe that simplifying care is not just about technology or products; it's about empowering caregivers, patients, and families to make informed decisions about healthcare. Our solutions are designed to optimize efficiencies, standardize care, and reduce costs. By providing access to high-quality products with renowned efficacy and safety, we aim to simplify the journey of delivering exceptional care.
Our Story
Founded in 1889, Joerns has a rich history of adapting to the needs of our customers. From our leading beds and therapy solutions to our lifting and repositioning solutions, to the future of patient monitoring and sensor technology, we have been at the forefront of innovation for over five decades. Our vertically-integrated design, development, and manufacturing capabilities enable us to provide a total solution for standardized care and optimized outcomes.
Our Services
We offer a comprehensive range of solutions that cater to the diverse needs of healthcare professionals and patients. Our services include:
Clinical Outcomes
At the forefront of innovative healthcare technologies and evidence-based solutions, we are committed to optimizing patient outcomes. Our clinical interventions and specialized products are engineered to reduce falls, mitigate injuries, and assist in getting patients back to their normal routines.
Operational Outcomes
Our vertically-integrated design, development, and manufacturing capabilities enable us to provide a total solution for standardized care and optimized outcomes. Our expertise in manufacturing and quality management ensures that our products are designed for ease-of-use, delivering safe, effective, and efficient care.
Financial Outcomes
Our goal is to provide solutions that not only improve patient outcomes but also support financial sustainability. Our portfolio of configurable products addresses the widest range of patient types and care protocols, resulting in higher reimbursement while supporting an attractive mix of private pay patients.
Join Us
At Joerns Healthcare, we believe that simplifying care is a journey that requires collaboration, innovation, and a commitment to excellence. We empower healthcare professionals to deliver exceptional care by providing clinically effective and safe patient care solutions that cater to the ever-changing needs of the healthcare industry.
Poor Customer Service and Unreliable Deliveries
The review highlights the appalling customer service experience with Joerns. Multiple customers have reported being left with empty promises and unfulfilled expectations. The company's inability to deliver products on time, or at all, has caused inconvenience and frustration for the customers.
Lack of Customer Care and Commitment to Quality
Reviewers have expressed their disappointment with the company's lack of commitment to quality and customer service. They feel that Joerns prioritizes profits over people, disregarding the needs and well-being of their customers.
Poor Treatment of Customers
The reviews demonstrate the company's callous attitude towards its customers. Customers have reported being treated like an inconvenience, with no regard for their emotions or feelings. This treatment has made an already difficult situation worse for some customers.
