Delivering Compassionate Care in the Comfort of Home
At Nova Home Care CO., we believe in the magic of home - in the familiarity, the comfort, and the love that surround it. It's where healing, recovery, and well-being truly begin. That's why we are committed to providing quality, compassionate care that empowers our clients to live dignified and independent lives in the safety of their own homes.
What Sets Us Apart?
We understand that each individual has unique needs and circumstances. That's why we take the time to assess each client's unique situation and tailor our services to their specific requirements. Our team of skilled professionals will work collaboratively with you to develop a personalized care plan that addresses your physical, emotional, and social needs.
1. Skilled Nursing and Therapy Services
- Comprehensive care for chronic conditions
- Medication management and instruction
- Post-operative care and wound management
- Nutritional guidance and diet counseling
2. HHA/Personal Care
- Assistance with daily living activities
- Transfer and positioning assistance
- Medication reminders and assistance
- Companionship and emotional support
3. Private Transportation Services
- Safe and reliable transportation for medical appointments, errands, and social activities
4. BCI/FBI Webcheck
- Comprehensive background checks for our staff and applicants
5. First Aid/CPR Training
- Empowering families to provide basic care and support
6. Internal Personal Care Training
- Providing quality care is our top priority, and our dedicated training programs ensure our staff delivers the highest standards of care.
Our Mission
Our mission is to empower individuals to age gracefully and comfortably in their own homes. We are committed to providing:
- Compassionate care: We treat our clients with dignity and respect.
- Quality care: Our highly skilled and compassionate professionals deliver exceptional care.
- Personalized care: We tailor our services to meet your unique needs and preferences.
- Cost-effectiveness: We believe in providing high-quality care without breaking the bank.
Unreliable and Disorganized Experience
Some reviewers have reported severe issues with Nova Home Care, citing a lack of transparency and professionalism. One reviewer notes that the company does not disclose the fact that background checks are cash-only, even when inquiries are made by phone. This lack of transparency has led to frustration and distrust among customers.
Lack of Trust and Accountability
Two reviewers have shared their negative experiences with the company's reliability. One reviewer reports that the company failed to follow through on multiple occasions, resulting in a loss of trust. Another reviewer notes that the company has a history of "no-shows, " which has led to a loss of trust and confidence in the company's ability to deliver on its promises.
Positive Experience
However, one reviewer has reported a positive experience with Nova Home Care. This reviewer notes that the company is great to work for, with no issues reported in almost three years of employment. The reviewer praises the company's flexibility and willingness to allow staff to work independently.
